Iradv c5035 paper wrinkled

**safuanjafri** · 02-27-2019

anyone can help me... my iradvc5035 when printing 1sided or 2 sided, paper wrinkled. can see attachment below. i already check fixing unit, pressure roller and fixing film seem nothing wrong. pls need help

**Phil B.** · 02-27-2019

Originally Posted by safuanjafri

anyone can help me... my iradvc5035 when printing 1sided or 2 sided, paper wrinkled. can see attachment below. i already check fixing unit, pressure roller and fixing film seem nothing wrong. pls need help

well there is a problem...

you don't provide enough info!

have you done a "stop test" to see WHERE it is getting wrinkled?

when checking fuser... build up of toner on inlet plate?

have you CLEANED the unit out?

you must be an end user.

**dan7777** · 02-27-2019

Originally Posted by safuanjafri

anyone can help me... my iradvc5035 when printing 1sided or 2 sided, paper wrinkled. can see attachment below. i already check fixing unit, pressure roller and fixing film seem nothing wrong. pls need help

Make sure the guide on the fixing film is installed and you can get it in upside down.

**nicknt82** · 02-28-2019

Originally Posted by safuanjafri

anyone can help me... my iradvc5035 when printing 1sided or 2 sided, paper wrinkled. can see attachment below. i already check fixing unit, pressure roller and fixing film seem nothing wrong. pls need help

When paper come to itb belt, open right door immediately. Visual check if paper wrinkled.
-If paper wrinkled, check paper pick up
-If not , check fixing assembly unit

**Andyboachie** · 02-28-2019

Originally Posted by nicknt82

When paper come to itb belt, open right door immediately. Visual check if paper wrinkled.
-If paper wrinkled, check paper pick up
-If not , check fixing assembly unit

I presume you are a tech.
There are so many reasons that can cause the paper to wrinkle. But for you to make a visual check, have a copy made to ensure that wrinkled paper. After inspecting the copy,

- If the paper wrinkled before it got to the developing assy, you'll see the copy printed over the wrinkle (you won't see any image under the wrinkled area if you open the folded area)
-If the paper wrinkled after the image developed (after crossing the developing assy), the folded area will contain properly printed image.
After making the visual check your next step is to find the cause of the wrinkle. Given the appearance of the sample you supplied, there is some reason to believe that you can hear the sound of the creasing if you listen carefully.
If it happens before developing; check the pickup rollers, and the precision rollers for displacement or obstructions. If it happens after developing, check the fuser unit (you can try with a working fuser unit to be sure). Any displacement, obstruction or slip can cause the paper to crease.
If all is well with copier, Don't overlook the weight of the paper according to the settings you presently have with your paper type.
Let's hear how you fared buddy!

**nicknt82** · 02-28-2019

Originally Posted by Andyboachie

I presume you are a tech.
There are so many reasons that can cause the paper to wrinkle. But for you to make a visual check, have a copy made to ensure that wrinkled paper. After inspecting the copy,

- If the paper wrinkled before it got to the developing assy, you'll see the copy printed over the wrinkle (you won't see any image under the wrinkled area if you open the folded area)
-If the paper wrinkled after the image developed (after crossing the developing assy), the folded area will contain properly printed image.
After making the visual check your next step is to find the cause of the wrinkle. Given the appearance of the sample you supplied, there is some reason to believe that you can hear the sound of the creasing if you listen carefully.
If it happens before developing; check the pickup rollers, and the precision rollers for displacement or obstructions. If it happens after developing, check the fuser unit (you can try with a working fuser unit to be sure). Any displacement, obstruction or slip can cause the paper to crease.
If all is well with copier, Don't overlook the weight of the paper according to the settings you presently have with your paper type.
Let's hear how you fared buddy!

That's correct. Almost case paper weight or fixing unit make paper wrinkle

**Phil B.** · 02-28-2019

Originally Posted by Andyboachie

I presume you are a tech.
There are so many reasons that can cause the paper to wrinkle. But for you to make a visual check, have a copy made to ensure that wrinkled paper. After inspecting the copy,
- If the paper wrinkled before it got to the developing assy, you'll see the copy printed over the wrinkle (you won't see any image under the wrinkled area if you open the folded area)
-If the paper wrinkled after the image developed (after crossing the developing assy), the folded area will contain properly printed image.
After making the visual check your next step is to find the cause of the wrinkle. Given the appearance of the sample you supplied, there is some reason to believe that you can hear the sound of the creasing if you listen carefully.
If it happens before developing; check the pickup rollers, and the precision rollers for displacement or obstructions. If it happens after developing, check the fuser unit (you can try with a working fuser unit to be sure). Any displacement, obstruction or slip can cause the paper to crease.
If all is well with copier, Don't overlook the weight of the paper according to the settings you presently have with your paper type.
Let's hear how you fared buddy!

good post! OP didn't even state "toner in fold .. out of fold ".. Laser 101!