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Thread: Missing image

  1. #1
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    Missing image

    Hi,

    We have a machine Canon IR5020i is copying and printing with image is missing(please check the attachments) . we have clean the corona wires primary and secondary and did clean the laser unit and laser filter glass also. still the same problem.

    Kindly suggest what need to be done.
    Attached Images Attached Images

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Missing image

    zoraldinho's Avatar
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    Re: Missing image

    Hi,


    What format do we look at?
    Direction of the paper path?
    Is white line at the same place each time?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
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    Re: Missing image

    Quote Originally Posted by zoraldinho View Post
    Hi,


    What format do we look at?
    Direction of the paper path?
    Is white line at the same place each time?
    it is width wise
    top side of the paper from any tray
    Yes the white line on copy or print always.

  4. #4
    Technician nicknt82's Avatar
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    Re: Missing image

    Quote Originally Posted by saz_ryd View Post
    Hi,

    We have a machine Canon IR5020i is copying and printing with image is missing(please check the attachments) . we have clean the corona wires primary and secondary and did clean the laser unit and laser filter glass also. still the same problem.

    Kindly suggest what need to be done.

    Check wire primary cleaner in home position ? Check developer unit have any white line?

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