Results 1 to 6 of 6
  1. #1
    Technician
    Join Date
    Jun 2013
    Posts
    24
    Rep Power
    12

    airprint password required for "canon ir-adv c5250/5255"

    Hi,

    testing airprint for this model and it's asking for a username & password.
    dept ID is not enabled and i'm trying it on random photos.

    any ideas?

    thank in advance
    Attached Images Attached Images

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    airprint password required for "canon ir-adv c5250/5255"

    zoraldinho's Avatar
    Join Date
    Mar 2008
    Location
    SVN
    Posts
    4,569
    Rep Power
    87

    Re: airprint password required for "canon ir-adv c5250/5255"

    You're probably printing with Wireless Direct with security to ON. Turn security off.
    Are you on the same network?
    Last edited by zoraldinho; 1 Week Ago at 11:08 AM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Senior Tech 100+ Posts mosey1100's Avatar
    Join Date
    Mar 2009
    Posts
    108
    Rep Power
    22

    Re: airprint password required for "canon ir-adv c5250/5255"

    Quote Originally Posted by lionex3d View Post
    Hi,

    testing airprint for this model and it's asking for a username & password.
    dept ID is not enabled and i'm trying it on random photos.

    any ideas?

    thank in advance
    You might have SSL setting turned ON, check the settings in this document.
    Attached Files Attached Files

  4. #4
    Technician
    Join Date
    Jun 2013
    Posts
    24
    Rep Power
    12

    Re: airprint password required for "canon ir-adv c5250/5255"

    Quote Originally Posted by mosey1100 View Post
    You might have SSL setting turned ON, check the settings in this document.
    Thanks for this solution, this solves the username/password issue.

    a few more airprint problems:

    1) after sending the document to print (via airprint) the document will only be stuck under "processing".
    printing from computers, and or the canon print app have no issues and documents prints out fine.

    2) updated 2 of our c5250 firmware online and the airprint functions suddenly dissappears. I have attached the
    p-print of one of the machines to see if its a software issue or do i have to enable airprint function in the service mode?

    thank you again
    Attached Files Attached Files

  5. #5
    Senior Tech 100+ Posts mosey1100's Avatar
    Join Date
    Mar 2009
    Posts
    108
    Rep Power
    22

    Re: airprint password required for "canon ir-adv c5250/5255"

    Quote Originally Posted by lionex3d View Post
    Thanks for this solution, this solves the username/password issue.

    a few more airprint problems:

    1) after sending the document to print (via airprint) the document will only be stuck under "processing".
    printing from computers, and or the canon print app have no issues and documents prints out fine.

    2) updated 2 of our c5250 firmware online and the airprint functions suddenly dissappears. I have attached the
    p-print of one of the machines to see if its a software issue or do i have to enable airprint function in the service mode?

    thank you again
    You didn't update the firmware it is back dated. You installed V12.12 which was probably the factory version. You need to update to the latest version to get AirPrint back on it.

  6. #6
    Technician
    Join Date
    Jun 2013
    Posts
    24
    Rep Power
    12

    Re: airprint password required for "canon ir-adv c5250/5255"

    Quote Originally Posted by mosey1100 View Post
    You didn't update the firmware it is back dated. You installed V12.12 which was probably the factory version. You need to update to the latest version to get AirPrint back on it.
    this solves the problem! thanks you!

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here