Canon IRC1030if Process light stays on.

[RHodg57]

Has anyone ever had this with this model? I disconnected it from the network and from the phone line. Went into
Status Monitor and no Copy, Print or Fax jobs were pending. Did an all clear from service mode. No luck.
I didn't try updating the system software because I don't have that software. I must have cleared something that
I shouldn't have because now the display is in Japanese.

The customer will probably upgrade but I thought I would exhaust all possibilities short of circuit board replacement.

[Phil B.]

Has anyone ever had this with this model? I disconnected it from the network and from the phone line. Went into
Status Monitor and no Copy, Print or Fax jobs were pending. Did an all clear from service mode. No luck.
I didn't try updating the system software because I don't have that software. I must have cleared something that
I shouldn't have because now the display is in Japanese.

The customer will probably upgrade but I thought I would exhaust all possibilities short of circuit board replacement.

You can go back in an select the lang u want

[RHodg57]

You can go back in an select the lang u want

I found that in the manual but thanks. It is now throwing a 0196 code which is

Dcon Rom error. Trying to find software now for it.