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  1. #1
    Senior Tech 100+ Posts
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    Dec 2013
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    Plymouth, IN
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    Canon IRC1030if Process light stays on.

    Has anyone ever had this with this model? I disconnected it from the network and from the phone line. Went into
    Status Monitor and no Copy, Print or Fax jobs were pending. Did an all clear from service mode. No luck.
    I didn't try updating the system software because I don't have that software. I must have cleared something that
    I shouldn't have because now the display is in Japanese.

    The customer will probably upgrade but I thought I would exhaust all possibilities short of circuit board replacement.

  2. #2
    Service Manager 2,500+ Posts
    Canon IRC1030if Process light stays on.

    Phil B.'s Avatar
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    Re: Canon IRC1030if Process light stays on.

    Quote Originally Posted by RHodg57 View Post
    Has anyone ever had this with this model? I disconnected it from the network and from the phone line. Went into
    Status Monitor and no Copy, Print or Fax jobs were pending. Did an all clear from service mode. No luck.
    I didn't try updating the system software because I don't have that software. I must have cleared something that
    I shouldn't have because now the display is in Japanese.

    The customer will probably upgrade but I thought I would exhaust all possibilities short of circuit board replacement.
    You can go back in an select the lang u want

  3. #3
    Senior Tech 100+ Posts
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    Dec 2013
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    Re: Canon IRC1030if Process light stays on.

    Quote Originally Posted by Phil B. View Post
    You can go back in an select the lang u want
    I found that in the manual but thanks. It is now throwing a 0196 code which is

    Dcon Rom error. Trying to find software now for it.

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