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  1. #11
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    Re: IR3380i- Problem with Paper Size

    Quote Originally Posted by teckat View Post
    -yes -see pic above AB/Inch Switch
    I spent time to go and apply the suggestions(including the attachments). But looking closely, it appears impossible to find the location to readjust to AB/Inch as it appears in the attachment. It appears this one is totally different from the one suggested, as shown in the attached (sorry for the number. I wanted to show the entire circumference).
    All of these ones I have worked on was imported from Canada. I'm so grateful for every effort.
    Attached Images Attached Images

  2. #12
    Service Manager 10,000+ Posts
    IR3380i- Problem with Paper Size

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    Re: IR3380i- Problem with Paper Size

    Quote Originally Posted by Andyboachie View Post
    I spent time to go and apply the suggestions(including the attachments). But looking closely, it appears impossible to find the location to readjust to AB/Inch as it appears in the attachment. It appears this one is totally different from the one suggested, as shown in the attached (sorry for the number. I wanted to show the entire circumference).
    All of these ones I have worked on was imported from Canada. I'm so grateful for every effort.

    TAPE IS NOT LINED UP CORRECTLY
    have done this procedure hundreds of times

    Does the tape have AB SIZES , ?
    I believe they ship two strips with cassettes
    One AB SIZES & One AB SIZES.

    Have to check parts catalog.


    There should be a small raised protrusion on dial where u start the tape edge to wrap around dial.

    U then move the switch over to AB
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #13
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    Re: IR3380i- Problem with Paper Size

    Quote Originally Posted by teckat View Post
    TAPE IS NOT LINED UP CORRECTLY
    have done this procedure hundreds of times

    Does the tape have AB SIZES , ?
    I believe they ship two strips with cassettes
    One AB SIZES & One AB SIZES.

    Have to check parts catalog.


    There should be a small raised protrusion on dial where u start the tape edge to wrap around dial.

    U then move the switch over to AB
    Well, I may never know if the other tape might have been misplaced by the customer. But for this one, the tape does not have AB sizes. It does not have any protrusion also as you mentioned. At the moment, my option is to order cassettes with AB sizes.

  4. #14
    Service Manager 10,000+ Posts
    IR3380i- Problem with Paper Size

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    Re: IR3380i- Problem with Paper Size

    Quote Originally Posted by Andyboachie View Post
    Well, I may never know if the other tape might have been misplaced by the customer. But for this one, the tape does not have AB sizes. It does not have any protrusion also as you mentioned. At the moment, my option is to order cassettes with AB sizes.

    We could never order cassettes, they are considered a Sales Item by Canon USA.
    Full Service Customer had to call Sales representative, or Non Contract had to call Canon direct.

    Price Control Profit
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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