General service call with CQ issues. Yellow Toner dumping and on laser unit! removed laser unit and cleaned, reassembled and tested. Ran tests ok! customer ran large job and after 25 pages E0025-000 which is yellow toner motor. Tried turning by hand, Very difficult cyan and magenta much easier. Ran another set and motor tried to drive but would not. The customer uses aftermarket toner. I'm thinking about replacing the hopper unit for that color and possible yellow drum due to dumping! It looks difficult to remove the hopper and clean so im thinking just replacing. Any suggestions would be great! Thanks
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