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  1. #1
    Technician ss200222's Avatar
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    Canon iR3300 Scan settings

    I have Canon iR3300, and have set the paper tray to A4R, but after scanning the print copy comes out in A4 orientation, the same is with the Legal Paper size, what can i do to solve this?

    Please help!!



    Regards.IMG_20190402_143439.jpg

  2. #2
    Field Supervisor 500+ Posts roho's Avatar
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    Re: Canon iR3300 Scan settings

    Is Auto Orientation on in additional functions?

  3. #3
    Technician ss200222's Avatar
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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by roho View Post
    Is Auto Orientation on in additional functions?
    Yes its On!

  4. #4
    Service Manager 10,000+ Posts
    Canon iR3300 Scan settings

    teckat's Avatar
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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by ss200222 View Post
    I have Canon iR3300, and have set the paper tray to A4R, but after scanning the print copy comes out in A4 orientation, the same is with the Legal Paper size, what can i do to solve this?

    Please help!!



    Regards.IMG_20190402_143439.jpg


    Are u scanning from DF ?

    Scanning Originals with Correct Orientation
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Master Of The Obvious 10,000+ Posts
    Canon iR3300 Scan settings

    blackcat4866's Avatar
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    Re: Canon iR3300 Scan settings

    Did you notice the image quality? And you're not very concerned about that? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    teacher-guide-expert-guru 2,500+ Posts
    Canon iR3300 Scan settings

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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by blackcat4866 View Post
    Did you notice the image quality? And you're not very concerned about that? =^..^=

    I think the image was later digitally corrected so that the content can not be seen.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  7. #7
    Service Manager 10,000+ Posts
    Canon iR3300 Scan settings

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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by ss200222 View Post
    I have Canon iR3300, and have set the paper tray to A4R, but after scanning the print copy comes out in A4 orientation, the same is with the Legal Paper size, what can i do to solve this?

    Please help!!



    Regards.IMG_20190402_143439.jpg

    ================================================== ======

    Scanning from DF=================Try performing the Tray Width adjustment for the Feeder.

    or Glass ??

    Customer is running letter R and the copy is coming out on letter, how to correct this for the customer ?



    Turn auto orientation off. Additional Functions > Copy Setting > Auto Orientation = off
    Last edited by teckat; 04-19-2019 at 06:00 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Technician ss200222's Avatar
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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by teckat View Post
    ================================================== ======

    Scanning from DF=================Try performing the Tray Width adjustment for the Feeder.

    or Glass ??

    Customer is running letter R and the copy is coming out on letter, how to correct this for the customer ?



    Turn auto orientation off. Additional Functions > Copy Setting > Auto Orientation = off

    Done & now its working fine...thanks all for the help!

  9. #9
    Service Manager 10,000+ Posts
    Canon iR3300 Scan settings

    teckat's Avatar
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    Re: Canon iR3300 Scan settings

    Quote Originally Posted by ss200222 View Post
    Done & now its working fine...thanks all for the help!

    Thumbs up.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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