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  1. #1
    Technician CCC Repair's Avatar
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    Image runner advance see 5250 booklet option isn’t there

    Image runner advance C5250 booklet option isn’t there. I have a customer that is using an Apple and I have gone into the printer preferences and selected J1 booklet and it still not doing booklets. The booklet is grayed out. I have reinstalled the print driver to no avail. I’d appreciate any suggestions? Thanks
    Last edited by CCC Repair; 05-03-2019 at 01:31 AM.

  2. #2
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    Re: Image runner advance see 5250 booklet option isn’t there

    Quote Originally Posted by CCC Repair View Post
    Image runner advance C5250 booklet option isn’t there. I have a customer that is using an Apple and I have gone into the printer preferences and selected J1 booklet and it still not doing booklets. The booklet is grayed out. I have reinstalled the print driver to no avail. I’d appreciate any suggestions? Thanks
    is it on a network?
    do you have admin right?

    post config sheets ?
    post screen shots when it messes up?
    you leave a lot of info out of it

  3. #3
    Technician CCC Repair's Avatar
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    Re: Image runner advance see 5250 booklet option isn’t there

    Quote Originally Posted by Phil B. View Post
    is it on a network?
    do you have admin right?

    post config sheets ?
    post screen shots when it messes up?
    you leave a lot of info out of it
    Yes I did leave some out. Sorry about that I do have admin rights and is our network. Here Is config. It doesn’t really mess up just the booklet option is grayed out
    Attached Images Attached Images

  4. #4
    Service Manager 10,000+ Posts


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    Re: Image runner advance see 5250 booklet option isn’t there

    Quote Originally Posted by CCC Repair View Post
    Yes I did leave some out. Sorry about that I do have admin rights and is our network. Here Is config. It doesn’t really mess up just the booklet option is grayed out
    cant expand the JPG
    can upload PDF?

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