Faded half printing

[Wilson101]

When I print in my c5035, all the colors print half faded images. This makes the printing half pale half deep. I have done auto mismatch color, swap the drum unit causing the problem but still happening. I have serviced the hopper unit for black, yellow and blue but it comes back after few prints. Any help will be appreciated.

[guitar9199]

Check those little "star" gears on the back of your developer units. Those have been known to crack and slip.

[Wilson101]

Check those little "star" gears on the back of your developer units. Those have been known to crack and slip.

I will check on it tomorrow God willing. Thanks

[Phil B.]

When I print in my c5035, all the colors print half faded images. This makes the printing half pale half deep. I have done auto mismatch color, swap the drum unit causing the problem but still happening. I have serviced the hopper unit for black, yellow and blue but it comes back after few prints. Any help will be appreciated.

do a stop test.. is the image that faded on the belt?

did you clean laser shield glass?

[Wilson101]

How do I go about the stop test please? I checked the stars on the developers and they are fine and fixed properly.

[Phil B.]

How do I go about the stop test please? I checked the stars on the developers and they are fine and fixed properly.

you are a tech and don't know how to do a stop test?

[JR2ALTA]

A stop test means to open a door during the copy process to force a jam. Then you can look at each unit. If the image is on the drum OK it's a transfer issue. If the issue isn't OK on the drum it means either laser or drum or developer. It's there's a transfer belt involved you can also use that as a clue.

Phil I know you're hard on techs, I get it. But the average yearly salary in Ghana is $2,200. It's a little rough to expect the same training and resources get to every part of the globe.

[Phil B.]

A stop test means to open a door during the copy process to force a jam. Then you can look at each unit. If the image is on the drum OK it's a transfer issue. If the issue isn't OK on the drum it means either laser or drum or developer. It's there's a transfer belt involved you can also use that as a clue.

Phil I know you're hard on techs, I get it. But the average yearly salary in Ghana is $2,200. It's a little rough to expect the same training and resources get to every part of the globe.

I have no idea where's he's from... we are talking copiers 101 here. Is a tech in that area just a "keyop"?

Sent from my SM-G960U using Tapatalk

[tech28]

Run a PG # 10 test print and see which color is giving you the problem. Or run single color copies and see that way also. 1 color will throw everything off when running color copies/prints.

[Wilson101]

Sorry guys, am now learning. I started training about 4 months ago and my trainer isn't forth coming in training. And Yeah am from Ghana. Thanks for your patience and am working on it.