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  1. #1
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    Faded half printing

    When I print in my c5035, all the colors print half faded images. This makes the printing half pale half deep. I have done auto mismatch color, swap the drum unit causing the problem but still happening. I have serviced the hopper unit for black, yellow and blue but it comes back after few prints. Any help will be appreciated.
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  2. #2
    Field Supervisor 500+ Posts
    Faded half printing

    guitar9199's Avatar
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    Re: Faded half printing

    Check those little "star" gears on the back of your developer units. Those have been known to crack and slip.

  3. #3
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    Re: Faded half printing

    Quote Originally Posted by guitar9199 View Post
    Check those little "star" gears on the back of your developer units. Those have been known to crack and slip.
    I will check on it tomorrow God willing. Thanks

  4. #4
    Service Manager 2,500+ Posts
    Faded half printing

    Phil B.'s Avatar
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    Re: Faded half printing

    Quote Originally Posted by Wilson101 View Post
    When I print in my c5035, all the colors print half faded images. This makes the printing half pale half deep. I have done auto mismatch color, swap the drum unit causing the problem but still happening. I have serviced the hopper unit for black, yellow and blue but it comes back after few prints. Any help will be appreciated.
    do a stop test.. is the image that faded on the belt?

    did you clean laser shield glass?

  5. #5
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    Re: Faded half printing

    How do I go about the stop test please? I checked the stars on the developers and they are fine and fixed properly.

  6. #6
    Service Manager 2,500+ Posts
    Faded half printing

    Phil B.'s Avatar
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    Re: Faded half printing

    Quote Originally Posted by Wilson101 View Post
    How do I go about the stop test please? I checked the stars on the developers and they are fine and fixed properly.
    you are a tech and don't know how to do a stop test?




  7. #7
    Service Manager 1,000+ Posts
    Faded half printing


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    Re: Faded half printing

    A stop test means to open a door during the copy process to force a jam. Then you can look at each unit. If the image is on the drum OK it's a transfer issue. If the issue isn't OK on the drum it means either laser or drum or developer. It's there's a transfer belt involved you can also use that as a clue.

    Phil I know you're hard on techs, I get it. But the average yearly salary in Ghana is $2,200. It's a little rough to expect the same training and resources get to every part of the globe.

  8. #8
    Service Manager 2,500+ Posts
    Faded half printing

    Phil B.'s Avatar
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    Re: Faded half printing

    Quote Originally Posted by JR2ALTA View Post
    A stop test means to open a door during the copy process to force a jam. Then you can look at each unit. If the image is on the drum OK it's a transfer issue. If the issue isn't OK on the drum it means either laser or drum or developer. It's there's a transfer belt involved you can also use that as a clue.

    Phil I know you're hard on techs, I get it. But the average yearly salary in Ghana is $2,200. It's a little rough to expect the same training and resources get to every part of the globe.
    I have no idea where's he's from... we are talking copiers 101 here. Is a tech in that area just a "keyop"?

    Sent from my SM-G960U using Tapatalk

  9. #9
    Senior Tech 250+ Posts
    Faded half printing


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    Re: Faded half printing

    Run a PG # 10 test print and see which color is giving you the problem. Or run single color copies and see that way also. 1 color will throw everything off when running color copies/prints.

  10. #10
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    Re: Faded half printing

    Sorry guys, am now learning. I started training about 4 months ago and my trainer isn't forth coming in training. And Yeah am from Ghana. Thanks for your patience and am working on it.

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