Some questions to ask....
-Some IT departments configure their network with DHCP turned OFF!! Check into that.
-Are they using Mac Address filtering? If so your machine will never have a valid IP address. You'll have to have them key in the machine's Mac addresses to "whitelist" the copiers.
-Are they using "Power over Ethernet" on their network? I've seen that fry network cards in Canon copiers in the past.
If you can connect directly to the copier via crossover cable... or by using a hub/switch, then the issue is definitely on the network.
Yes it is ! Nowaday's the crossing is done internaly in the laptop. I use a straight cable all the time..
Try the next thing :
- Shutdown copier
- connect a laptop with it's Ip set to 172.16.1.1, netmask 255.255.255.0
- press and hold no 1 and 7 on the copier, switch on copier, hold both keys until copier is booted and msg "Fixed IP" apears on the screen..
- ping 172.16.1.100 from the laptop
if that works
next :
open a browser and enter 172.16.1.100 in the adress bar, you should get the copiers web interface
If that works
next :
install new printer - TCP/IP on 172.16.1.100, install correct driver
print testpage..
Johan
You started about a straight Cat5 not working
Besides, how do you connect a copier using fiber optic...
Just trying to help out here...
Johan
No worries... I've just never had any success connecting PC>MFP without using a hub or crossover. I know tech changes quickly, so you're probably right about not needing crossover anymore due to Gigabit Ethernet...I just try to err on the side of what I know works out of the chute.
With Fiber ethernet becoming a "thing" now, it's likely we're ALL going to have to change our methods. I'm betting it'll be similar to having to "dumb down" fax features on copiers to work with VOIP phone lines.
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