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  1. #1
    Senior Tech 100+ Posts
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    Canon IR2200 Will Not Ring On Incoming Faxes

    Hi guys,
    I have a customer that has a Canon IR2200 that will not ring on an incoming fax...(it has a dial tone when making an outgoing fax .
    Is there an switch that needs to be turned on in service mode?
    The customer swears it used to ring...
    Any ideas?
    Thanking you all in advance.
    Doug.

  2. #2
    Service Manager 1,000+ Posts
    Canon IR2200 Will Not Ring On Incoming Faxes

    guitar9199's Avatar
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    Re: Canon IR2200 Will Not Ring On Incoming Faxes

    First thing I would do is bring a corded telephone in with you, and check the line. See if you can make and receive calls.

    Another thing I've run into on Canons is SOMETIMES if you're using a 4-wire phone line, it does odd things. Try replacing the cable with a 2-wire cord and see what happens.

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