Canon IRA C5235 Cyan paper jam.

**magictoner** · 07-30-2019

Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.

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**Brian8506** · 07-31-2019

I had that a few years back and it was bad OEM toner, thus the reason a new dv unit works for a little while. That's exactly what happened to me. Had to clean out the hopper and change dv again. I knew there was a reason I hated color copiers

**magictoner** · 07-31-2019

Originally Posted by Brian8506

I had that a few years back and it was bad OEM toner, thus the reason a new dv unit works for a little while. That's exactly what happened to me. Had to clean out the hopper and change dv again. I knew there was a reason I hated color copiers

Thanks for your reply. I did change the Second New Cyan toner, but the machine was still the same jam. Will that be something wrong in the Toner Hopper?

**mc007** · 07-31-2019

[QUOTE=magictoner;789888]Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.

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clean the cyan hopper and replace the developer unit & toner at the same time ,then check

**caini** · 08-18-2019

Originally Posted by magictoner

Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.

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Looks like something is causing abnormal cyan density,
Clean the ps sensors and perform gradation adjustment first,
Check the cyan ralated value for dev and ps sensor value.
Or print a small image to see it has too much cyan or not.

**nicknt82** · 08-19-2019

Originally Posted by magictoner

Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.

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Check Cyan Drum and Cyan Drum Driver behind machine ( they have disk and sensor to check drum rotation)

**dan7777** · 08-19-2019

Originally Posted by magictoner

Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.

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On your test chart 10 it looks like the cyan is missing unless you turned it off. There is a coupler at the end of the cyan developer that needs a new one. X shaped. New style has a pin. Old style is black and d shaped hole strips. I had a black toner problem that customer bought off web. I had a black toner problem with a different color copier. If it is toner you need to replace developer unit with the toner.