default key is corrupt

[peter ruaka]

Hey am expressing default key is corrupt in canon adv c5240i hence cannot access SMS in remote interface,generated a new key certificate and rebooted the machine. Now cant access remote interface,am getting the following error :err_ssl_server_cert bad format on chrome browser,tried accessing the machine using mozilla got an error :ssl_error_internal error alert.Any help to resolve this will be appreciated

[teckat]

Hey am expressing default key is corrupt in canon adv c5240i hence cannot access SMS in remote interface,generated a new key certificate and rebooted the machine. Now cant access remote interface,am getting the following error :err_ssl_server_cert bad format on chrome browser,tried accessing the machine using mozilla got an error :ssl_error_internal error alert.Any help to resolve this will be appreciated

---

If a key and a CA certificate have been registered in order to use a function other than
E-RDS,
it is necessary to register again from SST or Remote UI.

Check the date and time is set correctly

Change the SSL settings the in browser

This step is a little more of a process, but will definitely correct this error if everything else has failed.

• Open Google Chrome. Go to Preferences and then Settings.
• A new window of Google Chrome settings will open. Scroll down and click on Show advanced settings.
• Now, scroll down. You will see a tab of Change Proxy Settings under Network. Click on it.
• This will open up your computer’s system settings.
• Choose the Security tab. Set Security level zone as medium. If it is selected as before then leave it.
• Choose the Privacy tab. Set Internet zone as medium. If it is selected as before then leave it.
• Now, choose the Content tab. Click on Clear SSL state and press OK.

Clearing the SSL state should fix this issue. If not, there is one more setting that you tweak. Here’s what to do.

• Acces Google Chrome’s Settings and Advanced Settings just like in the previous steps.
• This time, scroll down and you will see a tab of Manage Certificates.Click on it.
• A new window of certificates will open. Just import the desired URL and relaunch the browser.