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  1. #1
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    E197-2003 on a canon c5535

    Hi can anyone help? Regards

  2. #2
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    E197-2003 on a canon c5535

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    Re: E197-2003 on a canon c5535

    E197-2003-05 Serial communication error


    Description: A communication error between the DC Controller PCB and the Main Controller PCB was detected.


    Remedy [Related parts] R1.00
    - Harness between the DC Controller PCB (UN1/J100 and J101) and the Riser PCB (J2 and J10)
    - Connector between the Main Controller PCB and the Riser PCB
    - Riser PCB
    - Main Controller PCB
    - DC Controller PCB (UN1)


    [Remedy] Check/replace the related harness/cable, connector and parts.


    [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
    min) and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

    <Translation: Reseat all your boards and connectors and boot it back up.>

  3. #3
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    Re: E197-2003 on a canon c5535

    Thanks pal, I saw all this on the service manual today

    Its the solution I need please

  4. #4
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    Re: E197-2003 on a canon c5535

    Quote Originally Posted by canon911 View Post
    Thanks pal, I saw all this on the service manual today

    Its the solution I need please

    I have tried to re seat all the connectors with no success

  5. #5
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    E197-2003 on a canon c5535

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    Re: E197-2003 on a canon c5535

    Got it. I'd START with the DC Controller. If that doesn't work, then the Main controller.

    Wish I had a better answer, but that's how Canons are.... Once you've checked the easy stuff, then it's time to replace boards- VERY little "in between".

  6. #6
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    Re: E197-2003 on a canon c5535

    Quote Originally Posted by guitar9199 View Post
    Got it. I'd START with the DC Controller. If that doesn't work, then the Main controller.

    Wish I had a better answer, but that's how Canons are.... Once you've checked the easy stuff, then it's time to replace boards- VERY little "in between".

    Ok thanks pal. We are an independent canon dealer with a lot of history on kit. Just wondered if you had come across the same issue?

    all the best

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