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  1. #1
    Technician Nizam HS's Avatar
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    Error code E003-0000

    Any suggest to handle this code.. CANON IR5051
    : E003-0000
    Description:
    Error detected when the Heater is ON
    After the Heater was turned ON, Main Thermistor 2, Sub Thermistor 1 or Sub Thermistor 2 detects 21 deg C or more and 50 deg C or less for 3 sec.
    Last edited by Nizam HS; 03-10-2020 at 01:07 PM.

  2. #2
    Senior Tech 100+ Posts mosey1100's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by Nizam HS View Post
    Any suggest to handle this code..
    : E003-0000
    Description:
    Error detected when the Heater is ON
    After the Heater was turned ON, Main Thermistor 2, Sub Thermistor 1 or Sub Thermistor 2 detects 21 deg C or more and 50 deg C or less for 3 sec.
    It all depends on what model you're talking about.

  3. #3
    Technician Nizam HS's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by mosey1100 View Post
    It all depends on what model you're talking about.
    Opss..forget...Canon ir 5051

  4. #4
    Senior Tech 100+ Posts mosey1100's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by Nizam HS View Post
    Opss..forget...Canon ir 5051
    If you are talking about the imageRUNNER ADVC5051 then you have to replace the fixing film assembly.

  5. #5
    Technician Nizam HS's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by mosey1100 View Post
    If you are talking about the imageRUNNER ADVC5051 then you have to replace the fixing film assembly.
    Yes, i was replace it,but still same the error code was came out
    .the.fixing film assembly is good condition,i was try in other machine,no problem,..Dc controller was replace to,same condition..,any idea else..or mechanical problem

  6. #6
    Senior Tech 100+ Posts mosey1100's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by Nizam HS View Post
    Yes, i was replace it,but still same the error code was came out
    .the.fixing film assembly is good condition,i was try in other machine,no problem,..anywhere,which board control the fixing assembly???
    You have to do an ERROR CLEAR in service mode after replacing the assembly. The DC Controller is what controls the Fixing Assembly.

  7. #7
    Senior Tech 100+ Posts hidius's Avatar
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    Re: Error code E003-0000

    this error code needs to be cleared in service mode.

    setting/registration > 2+8 > setting/registration > mode list > copier > functions > clear > err > press ok

    restart the machine

  8. #8
    Technician Nizam HS's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by mosey1100 View Post
    You have to do an ERROR CLEAR in service mode after replacing the assembly. The DC Controller is what controls the Fixing Assembly.
    😭I was do that,clear the code,and restart back,it same condition...the machine still came out the error code,DC was change too

  9. #9
    Technician Nizam HS's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by hidius View Post
    this error code needs to be cleared in service mode.

    setting/registration > 2+8 > setting/registration > mode list > copier > functions > clear > err > press ok

    restart the machine
    Done...i was do that..but still after restart back,instantly the error code come back, i cant do anything,

  10. #10
    Senior Tech 100+ Posts hidius's Avatar
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    Re: Error code E003-0000

    Quote Originally Posted by Nizam HS View Post
    Done...i was do that..but still after restart back,instantly the error code come back, i cant do anything,
    if you put a different fixing unit into that machine and clear the error code does it work?

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