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  1. #1
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    Special function doesn't appear on MAC /Canon 5550

    Hi to all

    Recently I've got this problem, to explain you I installed a Canon 5550 (who is updated)
    So I activated "Airprint" to install the printer to the Mac.

    This printer have the ID access to print and make copy.

    Usually in Mac when you want to print you have the "Special Function" in the list that appear to enter the ID & Password.

    The problem is that "special function" doesn't appear on my mac (who is updated also).
    I tried to turn off & turn on both printer & mac but it doesn't change anything.

    Someone as the solution please ?

  2. #2
    Senior Tech 250+ Posts alex@wocltd.com's Avatar
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    Re: Special function doesn't appear on MAC /Canon 5550

    dont use airprint its about as bad as wsd - download correct package from canon and install normal via lpd and ip address

  3. #3
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    Re: Special function doesn't appear on MAC /Canon 5550

    Quote Originally Posted by alex@wocltd.com View Post
    dont use airprint its about as bad as wsd - download correct package from canon and install normal via lpd and ip address
    Thanks for your feedback.
    Wich package do you reccomand me ? PS ? UFR or PPD ?

  4. #4
    Service Manager 1,000+ Posts
    Special function doesn't appear on MAC /Canon 5550

    charm5496's Avatar
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    Re: Special function doesn't appear on MAC /Canon 5550

    Quote Originally Posted by ben94 View Post
    Hi to all

    Recently I've got this problem, to explain you I installed a Canon 5550 (who is updated)
    So I activated "Airprint" to install the printer to the Mac.

    This printer have the ID access to print and make copy.

    Usually in Mac when you want to print you have the "Special Function" in the list that appear to enter the ID & Password.

    The problem is that "special function" doesn't appear on my mac (who is updated also).
    I tried to turn off & turn on both printer & mac but it doesn't change anything.

    Someone as the solution please ?
    Airprint does not support department ID'S, you will need to install the driver through system preferences
    Accidents don't just happen. They must be carelessly planned.

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