Please help resolve this error e000025-0002..
I would greatly appreciate if you could tell me how to solve it please thanks
Please help resolve this error e000025-0002..
I would greatly appreciate if you could tell me how to solve it please thanks
E025-0002 Error Code was displayed because the toner bottle was not fit security during installation; however, this symptom could be resolved by re-fittning the bottle.
- E025-0002 Error Code can be displayed when over current is detected in the toner bottle motor.
When the symptom has occurred, re-fit the toner bottle; if the symptom still occurs, remove the toner bottle
Service mode > COPIER> Function > PART-CHK > MTR > enter "22" > MTR-ON > OK. If the motor is free from problems, it operates for 20 sec, and stops. If it does not operate replace the toner bottle motor with a new one.
FK2-0015 DC Motor
otherwise check also the developing unit. if the dev. unit drive gear is heavy to rotate manually an error 0025 is also triggered......
Just came out from hybernation.....
After checking both motors (there are 2) - check FU15 on main board. The fuse was our problem with this code. I think there is a TP on Canon's knowledgebase about this. The real bummer is it is not a fuse you can (make that should) replace. We did a temp fix while ordering an "advance exchange" board.
There is times when the toner bottle is the culprit, I remember this happen to me once on a brand new installation.
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