Hi, i found this info in another post, you shoul dbe able to reset the code by going to service mode, (additional function > ID) scroll to #7 PRINTER > #4 PRINTER RESET > YES >*. OFF the machine and ON it again, if same problem then check the heater lamp.
now i know what to do when i am on the srvice mode, but how do i get there, what should i do to be in the service mode. please help me this is really urgent. thank you.