| Im not too sure if this model has a usb setting but you can check.
USB Connection Disable is a function for disabling the USB port when connecting the device to a computer using a USB cable. When the settings are set to "Off", connections between the imageRUNNER device and a computer via USB are prohibited, preventing unauthorized access of a direct connection between a computer and the imageRUNNER device.
This can be accessed in :
1. Additional Function.
2. System Settings
3. USB Settings
Here is a check list:
1) Check the integrity of the USB cable or simply try a different cable.
2) Install the CAPT inf driver on the computer then test-print using a parallel printer cable.
3) If parallel printing is confirmed, disconnect the parallel printer cable.
4) Reinstall the USB cable then test print to determine if it was a driver issue.
5) If USB printing still fails and parallel printing works then, try resetting or replacing the print controller.
6) If both print methods fail, try printing from a different pc, else replace the print controller. |