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  1. #1
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    Jam Code 0B00 Canon iR3045

    Hi, I have a Canon iR3045 that will jam only in the mornings and the jam code indicated by the machine is 0B00 which refers to a Door open Jam. After say 10H00 the machine will work perfectly until the following morning and start jamming again.......any suggestions?


  2. #2
    Trusted Tech 50+ Posts CanoNiR's Avatar
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    This code can be displayed when the following switch and sensors detect opening of a door during copying or printing.
    - Door switch (SW2)
    - Feed cover sensor (PS18)
    - Front cover sensor (PS22)
    - Right door open/closed sensor (PS59: on the cassette feeding unit-Y1/Y2)

    Maybe sunlight gives error for PS?


    Experience is the best adviser!

  3. #3
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    The machine is kept in a warehouse and is not directly affected by the sunlight, but thank you for the suggestion.


  4. #4
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    Hi, the problem has been solved, feedback from the field is that a poor connection on the HV unit caused the paper jamming.

    Will update if there is any change.


  5. #5
    Service Manager 250+ Posts
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    Hi, not sure how a loose connection would cause a problem only first thing in the morning, but I guess anything is possible. If it does come back something to consider: I had a machine that only jammed in the df in the morning. Turned out that the machine got colder at night and in the morning when it warmed up it would get condensation on a photo-interrupter and would have problems until it warmed up. I had the customer hit the sensor with a hair dryer in the morning when he opened and he never had the problem again. Just a thought, hope it doesn't come back.


  6. #6
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    Thanks for that, as i indicated the machine is in a warehouse but what i forgot to mention is that they run 24Hrs and the machine is never switched off.


  7. #7
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Machine run all the time, not in sunlight..only at certain time... possibly power line fluctuation...is the machine on its own dedicated 15 amp line?????8 am day staff comes in, turns on lights,microwave...who knows. Hook a line analyzer up to it and monitor line voltage...or be there at the time when it has the problem to measure voltage(3 wire check between neutral and ground should only be couple volts max). I had a Xerox before that had a doc feeder that started mysterious in the morning...sunlight bouncing off open manual feed tray up to df sensor)!!


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    Senior Tech 100+ Posts HELIO240's Avatar
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    Re: Jam Code 0B00 Canon iR3045

    Quote Originally Posted by Canuck View Post
    Machine run all the time, not in sunlight..only at certain time... possibly power line fluctuation...is the machine on its own dedicated 15 amp line?????8 am day staff comes in, turns on lights,microwave...who knows. Hook a line analyzer up to it and monitor line voltage...or be there at the time when it has the problem to measure voltage(3 wire check between neutral and ground should only be couple volts max). I had a Xerox before that had a doc feeder that started mysterious in the morning...sunlight bouncing off open manual feed tray up to df sensor)!!



    Good morning, I took this same defect, by chance found that the problem was the photosensitive drum that was not won by pages counter, more was already in your almost two years. I think it's worth testing.


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