Originally Posted by
copierlady
Hey, working on a canon ir 5000i it has a clunking noise on the right hand side of the machine. Sounds like the noise a machine makes when the fuser has a flat spot but it is on the wrong side and it stops making the noise befor the fuser is finished working. Does not jam , or interfear with the copy process at all. When you pull out the feed secton (top half) i noticed the feed rollers on the shaft to the far right have flat spots on both sides. Is this normal or could this be the problem. I have been told that flat spots are put on some rollers for timing purposes although i have never seen it myself. Also they just moved the machine and they said it never made that noise befor. And from what they are telling me, the machine has not been setting long enough to get flat spots on the rollers. But who knows you can't always take the customers word for it. "i didn't do it" and "i don"t know" are always hanging around the office to blame stuff on. Like that extra kid you can never seem to catch up with at home when things get broken!
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