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  1. #11
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    the best way is to change the whole assembly to save time and cost but if you insist to find out what the cause then try changing the pressure roller bushing and bearing. if all is done then there should be a problem with the assembly may be the frame is deformed.

  2. #12
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    okey it's clear that changing the whole assembly is the best way but if you insist to find out the cause then try changing the pressure roller,bushing and bearing. if all is done then it's the assembly faulty may be the frame deformed and caused uneven pressure.

  3. #13
    Senior Tech 100+ Posts SESHU's Avatar
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    i agree with your solution..dlucas.
    80 % percent guarantee frame is compliant. i can checking what ever it may be . i will find out this problem.....

  4. #14
    Senior Tech 100+ Posts SESHU's Avatar
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    my mechine now running 350 k onwards..
    each 50 to 70k copies tears the film.. first film its comming 70k.
    Totally iam Changed 7 films . 8 th film running...

    no one cane find out this problem where it is?????????????

  5. #15
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by SESHU View Post
    no one cane find out this problem where it is?????????????
    Seshu, you are the one who is onsite, ultimately, it is up to you to find out what is tearing the films. We can only offer advice and supposition as to what the cause of your problem is. That has been done, more than once, by several tech's. So when you figure it out,,, let us know.

    Have a good day

  6. #16
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by mrfixit51 View Post
    Seshu, you are the one who is onsite, ultimately, it is up to you to find out what is tearing the films. We can only offer advice and supposition as to what the cause of your problem is. That has been done, more than once, by several tech's. So when you figure it out,,, let us know.

    Have a good day

    THANK YOU mr.fixit.

    I CAN FIND OUT THIS PROBLEM WHERE IT IS........

  7. #17
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    if using OEM then the quality of the film would downgraded. Usually around half the usage of genuine film. between 50k to 70k is normal

  8. #18
    Senior Tech 100+ Posts SESHU's Avatar
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    Where is the problem????????

    Quote Originally Posted by dlucas View Post
    if using oem then the quality of the film would downgraded. Usually around half the usage of genuine film. Between 50k to 70k is normal
    o.k.
    But my mechine once give 50 to 70k . Once 18 to 20k ..may be it tears 18k also. Once same film gives 50/70k copies..
    Using and changing same film what is the diffrence???????

    Where is the complaint??????????

  9. #19
    Service Manager 1,000+ Posts
    Ir 4570 film paper dryout???

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    its with the quality of the filim . What kind of film are you using, Genuine Canon or OEM. As for your white grease part, try using fuser oil. I did try once with xerox dc 12 oil worked wonderfully but then I was in your shoes . My issue I finally concluded was quality of fixing film. Now i use only Genuine Canon, true its costly but like mrfixit said you have to achive and maintain a balance .

  10. #20
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    Had the same problem. Replace the fixing film unit and the pressure roller(Black one) . The pressure roller is uneven causing uneven pressure on the film. This causes the film to tear in the same spot every time.

    Good luck

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