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Paper jam in fixing unit iRC3220N

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Old 10-05-2009   #1 (permalink)
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Paper jam in fixing unit iRC3220N

Hi,

I have a IRC 3220N. There is a paper jam message coming up in the display. The jam is located in the fixing unit(i think it's called that) It's on the left side with the heating drums. My problem is that there is no paper jam, but the message will not go away.
After several opening and closing of the fixing unit it goes away but reappears when I start copying or printing.
I am in the middle of a large print job and need help on this one.

Are there any sensors I have to clean or replace??

Best regards, have a nice day!
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Old 10-05-2009   #2 (permalink)
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JAM CODE!!!!????
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Old 10-05-2009   #3 (permalink)
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JAM CODE!!!!????
I dont see any code in the display. Just the animation how to clear the jam. Where in the menu can I find jam code?
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Old 10-06-2009   #4 (permalink)
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There is a flag arm that's at the delivery area of the fixing unit, its in the middle. Sometimes it breaks and causes false jams.
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Old 10-06-2009   #5 (permalink)
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I dont see any code in the display. Just the animation how to clear the jam. Where in the menu can I find jam code?
Let me guess...you're the user and NOT a tech?
Time to call a tech.
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Old 10-06-2009   #6 (permalink)
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Let me guess...you're the user and NOT a tech?
Time to call a tech.

Hello Onstar.....
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Old 10-14-2009   #7 (permalink)
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the sensor flag at the fixing unit might out of position, reposition the flag sensor if you found one.
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Old 10-14-2009   #8 (permalink)
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call tech!!!

Quote:
Originally Posted by kleppen
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Hi,

I have a IRC 3220N. There is a paper jam message coming up in the display. The jam is located in the fixing unit(i think it's called that) It's on the left side with the heating drums. My problem is that there is no paper jam, but the message will not go away.
After several opening and closing of the fixing unit it goes away but reappears when I start copying or printing.
I am in the middle of a large print job and need help on this one.

Are there any sensors I have to clean or replace??

Best regards, have a nice day!
CALL TECH!!
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