Canon IRC 5185 - Error Code E000008-0001

[hhoffice]

I am having some trouble with our Canon IRC 5185. It will run fine for a while and then it will throw the "Shut Down" screen with the following error code "E000008-0001". Anyone know what the code is for or how to stop this from happening? I can't find anything on that code.

It happens inconsitently at best and doesn't seem to be tied to any specific type of printing or media.

thanks.

[zoraldinho]

	Quote:			Originally Posted by hhoffice
	I am having some trouble with our Canon IRC 5185. It will run fine for a while and then it will throw the "Shut Down" screen with the following error code "E000008-0001". Anyone know what the code is for or how to stop this from happening? I can't find anything on that code. It happens inconsitently at best and doesn't seem to be tied to any specific type of printing or media. thanks.

Fixing unit end-of-life detection error

[hhoffice]

That sounds like it is not a small fix or error.

[zoraldinho]

	Quote:			Originally Posted by hhoffice
	That sounds like it is not a small fix or error.

Tray to reset error.If not help,you need to replace it.Check counter for fixing unit.Copier
COPIER>COUNTER>DRBL-1
Replacement time - 300 000

[hhoffice]

I am a bit of novice with this machine and don't really understand how to get to the menu to check the counter check for the fixing unit itself. As far as copies on the machine..it is no where near that quantity yet.

[zoraldinho]

	Quote:			Originally Posted by hhoffice
	I am a bit of novice with this machine and don't really understand how to get to the menu to check the counter check for the fixing unit itself. As far as copies on the machine..it is no where near that quantity yet.

Sorry.Call tech.

[SCREWTAPE]

Find a authorized Canon dealer and have a tech look at it.
I'm sure there some out there by you. It might be an expensive
service call.
Good luck.

[mrfixit51]

	Quote:			Originally Posted by hhoffice
	I am a bit of novice with this machine and don't really understand how to get to the menu to check the counter check for the fixing unit itself. As far as copies on the machine..it is no where near that quantity yet.

This is not a user serviceable item, requires intervention by a trained tech. If we start having you get into service mode and reset things, your life might get very interesting... turn it over to a professional...

Have a good one!

[zoraldinho]

	Quote:			Originally Posted by mrfixit51
	This is not a user serviceable item, requires intervention by a trained tech. If we start having you get into service mode and reset things, your life might get very interesting... turn it over to a professional... Have a good one!

good one!!!

[T6895]

I thought this site was for professionals we can't just let end users be mucking around in service mode.