| Quote: | | | | | | | |
| First I would like to thxs ANDY21557 that did try to help without remarks of me being a tech or not, you can tell that HE do want to help. This is the kind of tech that we need in this forum. To all the others I'm a TECH, I do not know much of the Canon.
As I said before no error or jam code come to the screen or maybe I don't know how to get it. But I went into service mode *28* went into jam in the display and here is what it says 1015-845-846-0-020A-1.
I really hope that is there any other tech who is willing to help me and not put down others tech, just because they don't know a model of copier, can come to help me in solving this problem.
Thxs in advance. | |
| | |
020A, claws jam sensor, in fuser area just past the rollers, is noted as being active at power on, that is what the 02 stands for, and this can be caused by dirty/binding sensor, or being unplugged from the harness and is noted when the copier is turned on.
As for our "snotty" responses, we are getting far too many operators coming here for advice, and since your original request for assistance did not contain pertinent information, even after you were asked for a jam code, I erroneously leaped to the conclusion that you were not a tech.
Lead off with as much info as you have so we can better assist you...