white copy in IR2200

[adel_nassan]

Hi every body
Am Adel from Egypt
i have a white copy in IR2200
i change the drum unit , toner tank , and DC board
i chick the bias of primary and devolper tank are ok
ther is no image on drum
please help me
please write replay in simple english because my english is bad
thanks
bye

[copicatt]

Make sure and check all your door specs. I have seen them change "out of the blue" due to a surge or something. This will cause a blank copy and none of the things you have done would have made a difference....

[SCREWTAPE]

Has they been any error codes in the past with regards to the laser.
Is this machine a printer or are you making copies off the glass?

[davidj7]

go to factory settings mode and do am all ram clear, it should bring something if its a settings issue

[mata]

Check if gear on machine that rotates the drum is ok. I have a couple of these that broke to pieces. No drum rotation-no copy.

[marc.lucas]

Also check the laser shutter, this is operated when you close the front door, if this is stuck shut you will get no image on the drum.

Will it print a any sort of report or History-Print etc? i'e is it only copies that are blank?

[montana]

hi adel you are welcome......
to troubleshoot this malfunction you have to check the printer by test print or print report to be sure if the error in printer unit or with the scanner unit.....try to replace the transfer roller...also check the drum unit driving gears check switces&contacts
i hope you goooooood luck....thanks for all.

[adel_nassan]

thanks for your support
now there are a copy but it's bad ( like bad transfeer )
it's light
but not all paper light , i mean there are apart is light and other is more dark
some times there are error code E0064-00002
i check that :
drum drive is ok
all door is ok
i print laser test but it's not good also
i change laser unit ( no differance )
i check the bias conection is ok
what now????/
please help me
thanks

[SCREWTAPE]

Try replacing the HVT.

[davidj7]

what did you do immediately before, when you got the bad transfer copy