Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 21
  1. #1
    Technician
    Join Date
    Nov 2009
    Location
    Hobart, IN
    Posts
    12
    Rep Power
    0

    Cool Canon IR C5800 error code "e000600-0302"

    Canon Image Runner C5800

    e000600-0302

    Unit powers on, goes to the selection menu and then after 1-2 seconds goes to the above error code and cant be bypassed.

    Any help identifying which part needs to be replaced would be greatly appreciated.

    Thank you,

    Rick

  2. #2

    Join Date
    Jan 1970
    Posts
    0
    Rep Power
    0
    Never heard of such a code. Are you sure it is a E600 and not a E602

  3. #3
    Technician
    Join Date
    Nov 2009
    Location
    Hobart, IN
    Posts
    12
    Rep Power
    0
    Sorry I was posting from memory, I do think it was a 602.

  4. #4

    Join Date
    Jan 1970
    Posts
    0
    Rep Power
    0
    Quote Originally Posted by MIBPreacher View Post
    Sorry I was posting from memory, I do think it was a 602.
    When you find out what the E-code is, post back.

  5. #5
    Technician
    Join Date
    Nov 2009
    Location
    Hobart, IN
    Posts
    12
    Rep Power
    0
    I just got back from double checking the code

    E000602-0302

    Any help would be appreciated. I am unemployed and any help fixing this would give me some extra cash.

  6. #6
    Trusted Tech 50+ Posts angelntx's Avatar
    Join Date
    Aug 2009
    Location
    San Antonio, Texas
    Posts
    62
    Rep Power
    30
    That's your hard drive. Have you tried to reload System Software?

  7. #7
    Technician
    Join Date
    Nov 2009
    Location
    Hobart, IN
    Posts
    12
    Rep Power
    0
    I have an extra new 40gb ide hard drive I can put in it and I have physically removed the drive a couple days ago, when a local canon tech told me that all e codes are heat related but would have to get back to me, and never did. I then put the drive back.

    I have tried performing the key combo that you press when powering on the copier and it shows the little white blocks falling down and then it goes to download mode but it just sits there after that.

    Should I put the new drive in and then try that process again? or do I need to download the software myself?

    Thank you so much for the extremely fast response.

    Rick

  8. #8
    Trusted Tech 50+ Posts angelntx's Avatar
    Join Date
    Aug 2009
    Location
    San Antonio, Texas
    Posts
    62
    Rep Power
    30
    Ok..Not all E codes are heat related. What you did there was a Scan Disk check. After the cursor completely fills the screen it will go into Download Mode. At that point you can shut off the machine and then power back up or don't turn off the copier and connect your laptop to the machine and reload system software in Safe Mode. Just remember to set your laptops TCP/IP address to 172.16.1.101 before attempting to reload.

  9. #9
    Technician
    Join Date
    Nov 2009
    Location
    Hobart, IN
    Posts
    12
    Rep Power
    0
    Just so I have everything straight in my head...

    Connect the laptop to the copier with a cross over cable, with the ip address set like you said and will I be connecting to an internal webpage like 172.16.1.100 and from there I can see the software recovery options?

  10. #10
    Trusted Tech 50+ Posts angelntx's Avatar
    Join Date
    Aug 2009
    Location
    San Antonio, Texas
    Posts
    62
    Rep Power
    30
    If you've already powered down the copier you need to turn it back on holding down at the same time the "2" & "8" buttons. The copier will go into a safe download mode (the machine will use its internal address 172.16.1.100) and you can proceed with the service support tool. What version of the Service Support Tool are you using?

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here