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  1. #11
    Field Supervisor 500+ Posts roho's Avatar
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    Yes, rebuild the fuser-the rollers can pick up a flat spot causing all kinds of screwy jams/errors. Also some of the upper web assembly will drop material into the fuser section as well.

  2. #12
    Senior Tech 100+ Posts 11x17's Avatar
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    There is a tech pub concerning this and if my mention of spacing out the conn had no effect than I would recommend getting the updated conn and springs for the machine side connn. This can be a bitch of a code but it definitely has to do with the conn between fuser and machine side conn.
    Good luck and let us know! BTW I have swapped a mach for this code after doing everything under the sun! I service 70 of these so I have seen just about evrything.

  3. #13
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    IR C5870 updated

    Well i finally got back to it, and it was the Fuser roll, thanks for the tips on this problem.

    I cannot find the part number for the Finisher R-1 front cover, it is broken.
    My service manual doesn't get into the finisher.

    Thanks,
    C

  4. #14
    Trusted Tech 50+ Posts akhait01's Avatar
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    Re: canon IR C5870U e004-0004

    does anyone know where i can purchase the fixing unit for canon 5870 for a good price?

  5. #15
    Service Manager 1,000+ Posts vigour's Avatar
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