Hello,
I am a long time lurker, first time poster.
I have a IR C5870U for the front office that is giving me a E004-0004.
Yesterday i bought a service manual for it, and it did give me a window on what is happening.
I ohmed the thermisters out as they were cooling, they did go up in resistance as they cooled down.
I then checked the connections in the back and on the fuser unit (I am a Xerox guy, i refuse to call it a Fixing unit)
Then i reseated all the connectors on the DC pwb and where the thermisters plug into.
After all this, i then went into diagnostics and viewed the fuser temp in real time and it went up in temp.
What am i missing? The fuser roll and pressure roll heat up alright.
When i go into diagnostics to clear the fault, is there supposed to be a fault code registered in the clear error screen?
Thanks in advance for the help.
Bookmarks