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  1. #1
    Trusted Tech 50+ Posts
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    Need SST and OS for Canon IR-3570

    I've got a bad drive and need to replace it.

    I understand I should do the firmware too.

    Where can I get these?

    Thanks!

  2. #2
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    Hi, I have a cust. who wants to ugrade their ir2870 to print,fax and scan. I have the items needed to do the job except the firmware.
    Does anyone have the firmware they could send me? Thank you very much in advance. abex1@knology.net
    T.B.

  3. #3
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    Is the "firmware" also the "os"?

  4. #4
    Service Manager 10,000+ Posts
    Need SST and OS for Canon IR-3570

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    YES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    smell the coffee
    ~~~~~~
    ~~~~~~
    ~~~~~~

  5. #5
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    Hi. You cannot install firmware on a new hdd for this model. The HDD format file is encrypted,so you can't format the HDD. The only thing to do is to clone a working HDD from another machine.

  6. #6
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    Hi. All you need is the print boot rom, 256MB ram, fax kit and universal send kit. The firmware is the same regardless of the options that are installed.

  7. #7
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by Coling View Post
    Hi. You cannot install firmware on a new hdd for this model. The HDD format file is encrypted,so you can't format the HDD. The only thing to do is to clone a working HDD from another machine.
    I beg to differ,, the hard drive can be formatted using SST, just make sure to use the same drive model in the copier, or seek out the listing I created that lists the current hard drive models for each copier out there. Cloning a failing drive can recreate corrupted software, a clean install is always the best advice.

  8. #8
    Service Manager 10,000+ Posts
    Need SST and OS for Canon IR-3570

    teckat's Avatar
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    Quote Originally Posted by Coling View Post
    Hi. You cannot install firmware on a new hdd for this model. The HDD format file is encrypted,so you can't format the HDD. The only thing to do is to clone a working HDD from another machine.

    Hey Coling
    >>that info is not correct
    *************** u can format any HDD
    On these models only !!!!!!!!!
    imageRUNNER 105+ / 9070 / 8070 / 85+
    imageRUNNER 4570 / 3570 / 2870 / 2270


    If a new HDD is installed with a Boot Rom version lower than v6.36, the system software cannot be installed, and the Boot Rom cannot be upgraded.

    Solution :
    Listed below are a few solutions for this issue.

    1. Carry and use a copier Boot Rom v6.36 or higher to format and install the System Software to the new HDD. The original Boot Rom [C or N] now can be upgraded, after flashing the System Software. Be sure the Boot Rom is model specific.
    2. Bring the original Boot Rom that is lower than v6.36 to a known working machine and flash it to v6.36 or higher. Install the Boot Rom back into the original machine, format and install the System software.

  9. #9
    Service Manager 1,000+ Posts
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    Thanks for that info

  10. #10
    Technician
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    Hi. Sorry, my statement should have read:You cannot install firmware on any type of HDD. I did not mean that the failing drive should be cloned!!

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