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  1. #1
    Senior Tech 100+ Posts lightningjeremy's Avatar
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    ir c3100 e0020-0081 with damaged drum

    i have one of these damn c3100 that has eatin 2 drums when it throws the e0020-0081 code. the drum has a perfectly straight line the exact width of the mag roller. the customer has not used color much and appears to be having issues related to this. is it possible the toner and developer built up too thick and has rubbed the drum? that appears to be what is happening. man do i hate c3100s! please help. thanx


  2. #2
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    I hate c3100 also

    What seemed to clear this problem for me was doing a complete cleaning of the dev assy's, checking over the transfer belt assy and upgrading system software.


  3. #3
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    Quote Originally Posted by lightningjeremy View Post
    i have one of these damn c3100 that has eatin 2 drums when it throws the e0020-0081 code. the drum has a perfectly straight line the exact width of the mag roller. the customer has not used color much and appears to be having issues related to this. is it possible the toner and developer built up too thick and has rubbed the drum? that appears to be what is happening. man do i hate c3100s! please help. thanx

    When an E020-0081 error code is displayed on the control panel (when the value of [P-SENS-P] has
    detected as being less than 255) while the background of the image on the drum is being checked upon
    power-up or recovery from sleep mode, the machine stops operation with the bias voltage applied to the
    charging roller. This leaves the charging roller mark on the drum surface.

    When the imageRUNNER is activated with 50C or lower fixing roller temperature
    and the potential of the photosensitive drum is measured at initial rotation, an E020-
    0081 occurs. The line caused by the charging roller remains on the surface of photosensitive
    drum. A modification is made, so that the charge to the charging roller is
    disabled at the emergency stop. upgrade the DCON >
    DCon 45.01
    Make sure u have Firmware 45.01 or later+


    Attachment 36313100..JPG


  4. #4
    Senior Tech 100+ Posts lightningjeremy's Avatar
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    thanx teckat. how common is this problem?


  5. #5
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    was common until DCon was updated to 45.01 on 12/15/06> check your Firmware ver.


  6. #6
    Senior Tech 100+ Posts lightningjeremy's Avatar
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    ok, thanx for all the info


  7. #7
    Senior Tech 100+ Posts


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    Quote Originally Posted by teckat View Post
    was common until DCon was updated to 45.01 on 12/15/06> check your Firmware ver.
    this is useful, thanks!


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