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  1. #1
    Senior Tech 250+ Posts
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    iR6000 left deck motor cannot rotate (M5)

    Hai all ,
    Need help and advice.
    Problem:
    1) left deck lifter cannot lift up

    Check:
    1) sensor PS9,PS10,PS20 comfirm ok under I/O display IO-P02/P03
    2) sensor PS49,PS50 -ok
    3) there is on signal on M5 under I/O display IO-P10-bit0
    4) i cannot comfirm whether PS20 is ok or not

    Please help.
    Thanks in advance.

  2. #2
    East Coast Imaging 2,500+ Posts
    iR6000 left deck motor cannot rotate (M5)

    SCREWTAPE's Avatar
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    Quote Originally Posted by Peter Sim View Post
    Hai all ,
    Need help and advice.
    Problem:
    1) left deck lifter cannot lift up

    Check:
    1) sensor PS9,PS10,PS20 comfirm ok under I/O display IO-P02/P03
    2) sensor PS49,PS50 -ok
    3) there is on signal on M5 under I/O display IO-P10-bit0
    4) i cannot comfirm whether PS20 is ok or not

    Please help.
    Thanks in advance.
    Did you try parts check in service for M5. Also check wire harness and connector pins.
    What are the jam codes. Is your right deck workiing?
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  3. #3
    Master Of The Obvious 10,000+ Posts
    iR6000 left deck motor cannot rotate (M5)

    blackcat4866's Avatar
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    When these Canon paper decks have any kind of a lift error the motor operation just times out after so many seconds. The first thing to do is just turn the machine Off/On and see if it will try to lift again.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Manager 10,000+ Posts
    iR6000 left deck motor cannot rotate (M5)

    teckat's Avatar
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    Quote Originally Posted by Peter Sim View Post
    Hai all ,
    Need help and advice.
    Problem:
    1) left deck lifter cannot lift up

    Check:
    1) sensor PS9,PS10,PS20 comfirm ok under I/O display IO-P02/P03
    2) sensor PS49,PS50 -ok
    3) there is on signal on M5 under I/O display IO-P10-bit0
    4) i cannot comfirm whether PS20 is ok or not

    Please help.
    Thanks in advance.

    Right Deck (M5) and Left Deck (M4) lifter motor on the DC controller at J105, Pin 13 and J105, Pin 12
    information in the Service Manual is incorrect. The voltage should read 0 volts until the Paper Deck is inserted into the copier, when it should read about 3.9 volts as the lifter motor is lifting the paper.

  5. #5
    East Coast Imaging 2,500+ Posts
    iR6000 left deck motor cannot rotate (M5)

    SCREWTAPE's Avatar
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    Quote Originally Posted by blackcat4866 View Post
    When these Canon paper decks have any kind of a lift error the motor operation just times out after so many seconds. The first thing to do is just turn the machine Off/On and see if it will try to lift again.
    That's true. Another simple thing do is to look behind the deck and make sure there is no paper stuck.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  6. #6
    Senior Tech 250+ Posts
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    Quote Originally Posted by teckat View Post
    Right Deck (M5) and Left Deck (M4) lifter motor on the DC controller at J105, Pin 13 and J105, Pin 12
    information in the Service Manual is incorrect. The voltage should read 0 volts until the Paper Deck is inserted into the copier, when it should read about 3.9 volts as the lifter motor is lifting the paper.

    Thank you teckat, SCREWTAPE,blackcatand for all your valuable reply.

    For teckat,from your clue, i found out the motor driver pcb board pico fuse(FU2105) and i change but alway blown.I guess is the M4 motor problem and need to comfirm
    by changing the M4 motor.

  7. #7
    Senior Tech 250+ Posts
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    Is comfirm M4 motor spoilt.

    Thank you.

  8. #8
    Technician
    iR6000 left deck motor cannot rotate (M5)

    Zela's Avatar
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    Re: iR6000 left deck motor cannot rotate (M5)

    hello everyone
    Today I have the same problem but nothing helped.
    Work performed:
    1) new motor M4,5
    2) new motor driver pcb
    3) other DC controler
    4) other dc power supply
    5) other feed unit
    6) other JUMBO



    please help

  9. #9
    Service Manager 10,000+ Posts
    iR6000 left deck motor cannot rotate (M5)

    teckat's Avatar
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    Re: iR6000 left deck motor cannot rotate (M5)

    Quote Originally Posted by Zela View Post
    hello everyone
    Today I have the same problem but nothing helped.
    Work performed:
    1) new motor M4,5
    2) new motor driver pcb
    3) other DC controler
    4) other dc power supply
    5) other feed unit
    6) other JUMBO



    please help
    ÷÷÷÷÷÷÷÷÷÷
    Did u check for proper voltage supply?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Technician
    iR6000 left deck motor cannot rotate (M5)

    Zela's Avatar
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    Re: iR6000 left deck motor cannot rotate (M5)

    The machine we are transported to repair the company and the same result.
    Power supply to the machine is 240V.
    Power source is 24V.
    After closing the paper deck to 3,9V discovery motor,
    but the motor will not start even though it is new.

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