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  1. #1
    Service Manager 100+ Posts


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    Exclamation IR 5000 Light copies when RDF is used

    Hello, I have a 5000 that when the customer uses the rdf the rear of the copies have light streaks thru the page. Of the glass, copies r fine, just when rdf is used. From the samples I have seen it seems like its just the back side but can't confirm yet. Any suggestions would be super.


  2. #2
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    Wink

    I think is the little glass on the left side of the big one.


  3. #3
    Indentured Servant 500+ Posts D_L_P's Avatar
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    Maybe check the doc feed height. If the rear hinge is bent/loose/too high it can let a little light. Bend down so the glass is eye level and close the ADF, it should have an even gap looking from the front or side.


  4. #4
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Have you cleaned the DADF slit glass to the left of the full sized platen glass? That is what your symptoms sound like to me...


  5. #5
    Service Manager 100+ Posts roho's Avatar
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    I had a similiar situation-ir 5050. df bline was set to 1-No cleaning made a difference. Ribbon cable on the rcon was askew. reseated and ran adjustments.


  6. #6
    Field Supervisor 5,000+ Posts


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    Quote Originally Posted by roho View Post
    I had a similiar situation-ir 5050. df bline was set to 1-No cleaning made a difference. Ribbon cable on the rcon was askew. reseated and ran adjustments.
    the issue is only on one side/ it probably is a hinge issue or like mrfixit51 stated /cln DADF slit glass

    ensure the slit glass is free of debris and the height of the feeder is correct

    Copier>Option>User>SPECK-DP to "1" will notify the user to clean the glass when dust is detected on the slit glass.



  7. #7
    Service Manager 100+ Posts


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    Thanks for the replys gentlemen, i will try some of these ideas, I have tried cleaning all the glass, replaced reader controller, done all adj. I am going to try different Rdf.


  8. #8
    Field Supervisor 5,000+ Posts


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    Quote Originally Posted by bizhub1 View Post
    Thanks for the replys gentlemen, i will try some of these ideas, I have tried cleaning all the glass, replaced reader controller, done all adj. I am going to try different Rdf.
    why would u replace the reader controller for a light image rear side/seems like a waste of time !!!!!!


  9. #9
    Service Manager 100+ Posts


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    Quote Originally Posted by teckat View Post
    why would u replace the reader controller for a light image rear side/seems like a waste of time !!!!!!
    I spoke with nationwide repair and that was one of their suggestions so since it is a 2 minute job I gave it shot


  10. #10
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    Quote Originally Posted by bizhub1 View Post
    I spoke with nationwide repair and that was one of their suggestions so since it is a 2 minute job I gave it shot

    of course they will say that/ board repair is mostly their game


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