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  1. #21
    East Coast Imaging 2,500+ Posts
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    E045-0000

    I know most canon techs see this pub before. However there are some techs who don't have access to these tech pubs. I came across this error yesterday while working on a IRC2550 and took some photo's of it to post my own rather than taking it from Canon. The error was a E045-0000 and it seem tha the ohp sensor came out of place.
    To resolve the error, I poped it'd back in place. It must be seated correctly in order to get rid of the code. If the code does not go away then replace the OHP sensor P#RH7-7129-020.
    Attached Images Attached Images
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  2. #22
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Quote Originally Posted by mrfixit51 View Post
    Is that TP09 239, that shows that the front and rear mounting brackets are supposed to be in the middle of their travel top-to-bottom?
    Not sure of bulletin number but thats the one. Make sure the mounting plates are centered and ajust the nip if necessary

  3. #23
    Service Manager 10,000+ Posts
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    Quote Originally Posted by SCREWTAPE View Post
    I know most canon techs see this pub before. However there are some techs who don't have access to these tech pubs. I came across this error yesterday while working on a IRC2550 and took some photo's of it to post my own rather than taking it from Canon. The error was a E045-0000 and it seem tha the ohp sensor came out of place.
    To resolve the error, I poped it'd back in place. It must be seated correctly in order to get rid of the code. If the code does not go away then replace the OHP sensor P#RH7-7129-020.

    take a bottle of aspirin / before you try to replace that spring loaded arm or spring/even sensor is tricky/
    one of the worst design areas for OHP type of sensor

  4. #24
    East Coast Imaging 2,500+ Posts
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    Quote Originally Posted by Canuck View Post
    e007 issues....there is a bulletin from canon that the mounting brackets for the fixing assemblies on 3245 etc are not installed properly and the fuser nips are not even...you can change users till you are blue in the face but they keep eating films...properly align the mounting brackets
    Yea, Canon made me aware of that tech pub. But my iR3245i did not fall in line of the affective models, I told them by the serial number. The question that I ask was.. Why is this happening on a machine that had only 18,000 copies at the time. The machine was installed 3 months ago. Fine maybe the fixing unit was defective. But, there is no time to waste. The situation here is like this... The customer bought a machine 3 months ago. They question boldly "WHY IS THIS HAPPENING??" and I must act quickly and in a very responsive manner. So, I order a fixing assembly and I hope for the best. So far so good!. The damage is done however.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  5. #25
    East Coast Imaging 2,500+ Posts
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    Quote Originally Posted by ticket View Post
    take a bottle of aspirin / before you try to replace that spring loaded arm or spring/even sensor is tricky/
    one of the worst design areas for OHP type of sensor
    No doubt. Hopefully I don't have to go that far but I know what your talking about.
    Thanks.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  6. #26
    Service Manager 10,000+ Posts
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    Quote Originally Posted by SCREWTAPE View Post
    Yea, Canon made me aware of that tech pub. But my iR3245i did not fall in line of the affective models, I told them by the serial number. The question that I ask was.. Why is this happening on a machine that had only 18,000 copies at the time. The machine was installed 3 months ago. Fine maybe the fixing unit was defective. But, there is no time to waste. The situation here is like this... The customer bought a machine 3 months ago. They question boldly "WHY IS THIS HAPPENING??" and I must act quickly and in a very responsive manner. So, I order a fixing assembly and I hope for the best. So far so good!. The damage is done however.

    I feel your frustration/ it's just like the E007's when the ir5180's came out/it took over 6mo to start addressing issue/ I even sent to Canon engineering ,pictures of the fixing units with the stripped off upper belts to show that the internal thermostat had no face cover- it was bare metal tearing the plastic coating outside of the metal roller which bunched up inside of the belt, causing a belt shift to cause the tear. I wont mention those crappy gears in there/ save that for later. I pity the customers who have no contracts on that model/ lawsuits are still in court.

  7. #27
    East Coast Imaging 2,500+ Posts
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    Quote Originally Posted by teckat View Post
    I feel your frustration/ it's just like the E007's when the ir5180's came out/it took over 6mo to start addressing issue/ I even sent to Canon engineering ,pictures of the fixing units with the stripped off upper belts to show that the internal thermostat had no face cover- it was bare metal tearing the plastic coating outside of the metal roller which bunched up inside of the belt, causing a belt shift to cause the tear. I wont mention those crappy gears in there/ save that for later. I pity the customers who have no contracts on that model/ lawsuits are still in court.
    Been there with this issue too!
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  8. #28
    Master Of The Obvious 10,000+ Posts
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    Quote Originally Posted by SCREWTAPE View Post
    We've been upgrading those 3570/4570 but, I've done plenty of modifying with those parts you mention. Your on the right track I must say. Upgrading firmware help's as well. Here are some of those upgraded parts.
    Well I was back to see the iR-3570 again for 0105 & 0201 jams. The strange thing is that it made 9K print/copies with only a few DF jams, then yesterday 26 jams in a row. It makes me think that there is some sort of behavioral factor, like the customer not quite closing a door or loading paper incorrectly. I looked closely for something like that, but saw nothing notable. I removed (1) paper jam then printed off a hundred pages in the print queue without a hitch. I don't think that I did anything miraculous while removing the one jam (0105) which was just shy of the registration flag. The tray #1 tires are new, LTR size, only from tray #1.

    Just to do something, I swapped the lower vertical roller, one-way gear 14T, and lower vertical path flag with the upper same parts. It still doesn't jam.

    I think that I'll get those parts ordered up. Is there a part number update for the gray vertical rollers (old# FB6-4852-000)? Am I missing something obvious? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #29
    Service Manager 10,000+ Posts
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    do u have that update reg flag plate/ 0105 delay to reg + 0201 stationary jam/ feed from tray #1

    wasn't there an old tech pub about old type pick up units having issues issues with gears/and cam positions

  10. #30
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by blackcat4866 View Post
    Just to do something, I swapped the lower vertical roller, one-way gear 14T, and lower vertical path flag with the upper same parts. It still doesn't jam.

    I think that I'll get those parts ordered up. Is there a part number update for the gray vertical rollers (old# FB6-4852-000)? Am I missing something obvious? =^..^=
    Had to run out to my car to verify, (what devotion I show to my profession ), the FB6-4852-000 is still the correct number for the grey vertical roller. If the problem occurs from cassette 1, swap the assembly with cassette 2. Swap the brackets at the rear of the assemblies, and that is the only difference. That is a work-around as well as a viable diagnostic technique. If the feed assemblies have many miles on them, that one way gear on that shaft is definitely suspect. Always put some oil on that shaft when you replace them, dry one-ways slip!

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