Originally Posted by
pacman
@Screwtape - Nope, no punch unit. Just the items listed above.
Have not checked Error History yet.
@Teckat - For the most part.....kinda. We're a small family run business. Our techs are not trained on Canon either. We took these machines in from trade.
Okay, here's something else for you guys:
We have 2 of these units.
The unit that has the error message has worked before just fine, except for some copy quality issues.
The quality issues became bad and we didn't have a new set of drums, so we swapped it with the other one. Other 5180 runs great.
This 5180 with the message has just been chillin' in our warehouse.
Today, the 5180 we were using went away, so we just got a new set of drums and put the old one in.
Now we have the error message.
I'm not sure if that really helps having that info. I'm pretty much used to Samsungs and Panasonics.
Oh, and I just checked the status monitor - it specifically says "Finisher cannot be used."
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