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  1. #1
    Technician Pickup Finger's Avatar
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    Need Helpful advise for IR-C5051, 5035 Toner issue

    Our R&D ask me a question.
    For Canon IR-C5051, 5035 , the machines has a function.

    When the machine is working, If the cartridge do not run out of toner, the cartridges can not be pulled out.

    I think this is a new function Canon placed in the newer model machine but Is there a way to disable this function?

    Eric H.


  2. #2
    Service Manager 10,000+ Posts
    Need Helpful advise for IR-C5051, 5035 Toner issue

    teckat's Avatar
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    Quote Originally Posted by Pickup Finger View Post
    Our R&D ask me a question.
    For Canon IR-C5051, 5035 , the machines has a function.

    When the machine is working, If the cartridge do not run out of toner, the cartridges can not be pulled out.

    I think this is a new function Canon placed in the newer model machine but Is there a way to disable this function?

    Eric H.

    How to open the Toner Container Front Inner Covers to remove the toner containers !!!

    Enter Service Mode and navigate to:

    COPIER > OPTION > DSPLY-SW > Level 2 >< T-CRG-SW> Set to "1"

    Power Cycle the imageRUNNER

    Now enter Settings / Registration > Adjustment / Maintenance > Maintenance >< Replace Specified Toner >

    Follow the on-screen instructions and open the main toner cover.
    Select the [Replacement Needed] tab, and select [Replace. not needed] tab.
    Now all the color toners will be displayed.
    Select the color of the toner to open it's cover.
    Now the [Remove Toner Cartridge] tab will be enabled. Select the Remove Toner Cartridge tab.
    The message [The selected toner still can be used. Do you want to replace it] select YES.

    * The Toner Cover will now open and the toner cartridge can be removed. Follow the on-screen instructions to install the cartridge. *


    **How to display / or hide the Toner Container replacement screen mode in user mode.


    Enter the setting value in service mode LEVEL 2 under COPIER > OPTION > DSPLY-SW > T-CRG-SW to ON [1] or to OFF [0]
    Turn OFF/ON the main power switch.
    Settings / Registration > Adjustment / Maintenance > Maintenance > Replace Specified Toner


    ***** Do not replace toner cartridges until the message prompting you to do so appears.


  3. #3
    Technician Pickup Finger's Avatar
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    Thank you teckat,

    Our R&D department is located over sea, but they got the machine from US, I will pass alone the infomation and have them try,

    Will keep you updated,

    P.S new to this forum, and will keep this in my favorite.

    Eric H.


  4. #4
    Service Manager 10,000+ Posts
    Need Helpful advise for IR-C5051, 5035 Toner issue

    teckat's Avatar
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    Quote Originally Posted by Pickup Finger View Post
    Thank you teckat,

    Our R&D department is located over sea, but they got the machine from US, I will pass alone the infomation and have them try,

    Will keep you updated,

    P.S new to this forum, and will keep this in my favorite.

    Eric H.
    your welcome, good luck :)


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