Originally Posted by
miguel_acedo
Hello, I hope you can help me, I have a Canon Ir 5570, I live in Mexico City so the paper size is different fron the one used in other countries, the problem is this: when I put the legal paper in the cassette 3 of the copier it recognizes it as U2, I checked the service manual and it is fine for the paper size that I have, but when I try to make a copy of a legal paper (same size of the one I have in the cassette) the copier inmediatly selects the 11x17 paper in the cassette 4, and I have to change by hand the cassette to the U2.
If I make a letter copy there is not a problem, the machine selects the cassette 1 or 2, or if I make a 11x17 copy also I have not a problem, but if a put an original bigger than an A4 page or a legal size the machine instead of select the U2 selects the 11x17.
What can I do in order that the machine selects the U2 paper instead of the 11x17 when I made a legal or an A4 copy?
Thank you.
Bookmarks