what cause this c3220 to print with thes white line

[albertldee]

i did quick and full adjust color gradation and it di not fix the problem i change toner and still the same when i print full color i get these white streak glossy line
c3220..jpg

[SCREWTAPE]

Looks like your cyan drum has the problem.

[albertldee]

what can i do to fix/check it i just put 4 set brand new canon ink in it the black drum is showin about 1/4 while the other rest is showin close to 1/2 every time i print full color it give that 1 or sometime 2 streak line

[SCREWTAPE]

You might need to think about replacing the cyan and black drum. There's really no other option.

[albertldee]

this is the drum life info

drum..jpg

can i shake it or anything just need to do about 100 print

[SCREWTAPE]

That sucks!

You can try shaking them.
Something in the drum unit is causing that voided area, whether its clump starter.
Inspect the drum!
Inspect the fuser as well,
Inspect the secondary transfer roller too.

Are you familiar with service mode?

[albertldee]

no not familar with service mode but if i get the instruction i can follow it

[SCREWTAPE]

At this point its best pull out the drum and shake it a bit so that whatever blocking the developing cylinder can probably move.
It will probably go away. If not, where ever you purchase you drums from, If I was you I will call them up and question.

[teckat]

this is the drum life info

drum..jpg

can i shake it or anything just need to do about 100 print

u mention a glossy line or lines ??

u posted that u replaced TONER not Drum ?
first off that DRUM life chart has nothing to do with the Toner remaining life scale.


first u need to check The image on the ITB belt/ remove small right side cover above manual feed tray/ run copies look at image on belt before transfer to paper/ i would tell u to run single color PG5 test prints in service mode/ but u are not familiar with it

Do not pay attention to that chart unless u have the latest software/ Canon now use a different variance to determine drum life on control panel screen

[albertldee]

Do not pay attention to that chart unless u have the latest software/ Canon now use a different variance to determine drum life on control panel screen

how do i check it on the control panel screen

thanks