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Thread: ir3300

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    ir3300

    have a ir3300 that a engineer went to for a paper jam in pick up assembly.....he removed assembly cleared jam then when machine power on in showed e602....i have performed hd check when it finisher it just shows on screen download mode....any body had fault or point me in right direction...many thx


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    Quote Originally Posted by steve schofield View Post
    have a ir3300 that a engineer went to for a paper jam in pick up assembly.....he removed assembly cleared jam then when machine power on in showed e602....i have performed hd check when it finisher it just shows on screen download mode....any body had fault or point me in right direction...many thx

    what was the sub-code/ sounds like it could be a 602-0003/ interruption of data writing / check in service mode

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    yes the sub code is 003


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    Quote Originally Posted by steve schofield View Post
    yes the sub code is 003

    is the printer up and running after you powered it off and on ??

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    no..all that shows on screen is.. download mode..


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    Quote Originally Posted by steve schofield View Post
    no..all that shows on screen is.. download mode..

    go ahead and power off printer/ then turn on !!!
    download mode should go away/ send a print/ report back


    post result

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    i have turned on and off but screen always says download mode???


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    Quote Originally Posted by steve schofield View Post
    i have turned on and off but screen always says download mode???

    main power off>hold down 1 n' 7 key >while holding>turn on main power> it should bring u in a fixed IP mode/ if so> power off & on - report back

    if that will not work/
    try this- turn off printer/unplug HDD-power back up/u should receive a 602 error/ turn off>plug in HDD>turn on - report back
    u may have to replace that HDD/ & re load firmware


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    thx for helping teckat...have to leave customer will try agiain mon>>>do you think hard drive if message stays on machine?


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    Quote Originally Posted by steve schofield View Post
    thx for helping teckat...have to leave customer will try agiain mon>>>do you think hard drive if message stays on machine?


    if u get a 602 back /after following instructions/ yes/ if not could be a bad power supply


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