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  1. #1
    Trusted Tech 50+ Posts toantam's Avatar
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    Ask about iR5570

    Dear someone help me!
    I've an IR5570, it's error code E355, but I'd changed DC controller PCB, Main controler, soft ID PCB, counter PCB
    The machine can't work
    Please, Do you have any suggestion?
    Thanks for your help.

  2. #2
    Senior Tech 100+ Posts
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    E355 the problem is mismatch of the soft ID PCB and Counter PCB. Probably you have mix up with that.

  3. #3
    Service Manager 10,000+ Posts
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    Quote Originally Posted by toantam View Post
    Dear someone help me!
    I've an IR5570, it's error code E355, but I'd changed DC controller PCB, Main controler, soft ID PCB, counter PCB
    The machine can't work
    Please, Do you have any suggestion?
    Thanks for your help.

    Check connector J1023
    / u can not swap counter pcb's

    where do all these tech's get the idea that u can swap the counter pcb/ ?????????????
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Exactly...can't change counter pcb...controlled part.That counter pcb is married to that machine...it has to be transferred from old Main con to new Main con

  5. #5
    Trusted Tech 50+ Posts toantam's Avatar
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    Thank you so much!
    I'll try to check again.

  6. #6
    Service Manager 1,000+ Posts
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    charm5496's Avatar
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    you say that you replaced the soft ID board, what do you mean by this? Are you speaking of the serial number board? If so put the original one back into the machine.
    Accidents don't just happen. They must be carelessly planned.

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