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  1. #11
    Service Manager 10,000+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

    teckat's Avatar
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    Quote Originally Posted by KenB View Post
    I don't know how much this matters, but the imagePASS-C2 does not support CWS 5.

    Is it possible that it worked OK before upgrading to version 5?

    I'm just wondering if CWS 5 somehow corrupted the system software on the RIP.

    CWS5 is backward compatible to Fiery® System 6.


    Canon imageRUNNER C3220== Color Network Printer Unit-C2
    Canon imageRUNNER C3220== imagePASS-C2
    Canon imageRUNNER C3220== PS Print Server Unit-C2
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #12
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Sorry, my bad.

    I was thinking that the imagePASS C2 had System 5 or older on it.

    Must be because I've seen very few C2s, almost all C1s.

    Turns out it runs 7e, so it's compatible.

    Good catch!
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  3. #13
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    THAT WAS IT !

    A few months ago we had added a second 256MB DIMM; since we had just gotten the machine, we didn't know this was why it would flake out intermittently.

    As soon as I removed that second DIMM and rebooted, the copier/printer immediately recognized the controller !

    You guys are top-notch.

    THANK YOU !

    Serge

  4. #14
    Service Manager 10,000+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

    teckat's Avatar
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    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #15
    East Coast Imaging 2,500+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

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    Quote Originally Posted by scayer View Post
    THAT WAS IT !

    A few months ago we had added a second 256MB DIMM; since we had just gotten the machine, we didn't know this was why it would flake out intermittently.

    As soon as I removed that second DIMM and rebooted, the copier/printer immediately recognized the controller !

    You guys are top-notch.

    THANK YOU !

    Serge
    Anytime.

    Glad to hear your up.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  6. #16
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    Shit! The thing's again showing the "Check Network" message...

    After removing the second DIMM, I had also reset the BIOS by shorting the battery connectors. Everything was working fine.

    I then reconfigured the date and time and a few minor configuration items.

    This morning, when we brought the machine out of sleep mode, it was back with that "Check Network".

    I think it might need a fresh installation from the System Software CDs, but it seems we've lost the little buggers.

    Any idea where I can fin and download these Canon imagePass-C2
    System Software CDs ?

  7. #17
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    Teckat & ScrewTape,

    The thing's showing the "Check Network" message again ...

    After removing the second DIMM, I had also reset the BIOS by shorting the battery connectors. Everything was working fine.

    I then reconfigured the date and time and a few minor configuration items. Everything was still working fine.

    This morning, when we brought the machine out of sleep mode, it was back with that "Check Network".

    I think it might need a fresh installation from the System Software CDs, but it seems we've lost the little buggers.

    Any idea where I can fin and download these Canon imagePass-C2System Software CDs ?

  8. #18
    East Coast Imaging 2,500+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

    SCREWTAPE's Avatar
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    Where are you seeing this message on the machine?
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  9. #19
    Service Manager 10,000+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

    teckat's Avatar
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    what dimms are u talking about / HOPE IT'S NOT ON C2/ who told u to short battery , without having the software
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #20
    East Coast Imaging 2,500+ Posts
    Canon imagePASS-C2 can't communicate with ir C3220 copier

    SCREWTAPE's Avatar
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    Are you seeing this message from the printer tab.

    Or.

    Are you seeing the message on the bottom left of the GUI LCD. (control panel)

    And yes.

    Why would you short the battery!
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

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