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  1. #71
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by teckat View Post
    ===============================================
    Also could be a corrupt driver ??

    lost for words/ not even sure Canon Service would touch that Printer


    your printhead error

    e02802

    This is displayed when no printhead is detected.
    This is displayed when unusually high temperatures are detected in the printhead.
    This is displayed when installation of an incorrect printhead is detected.
    This is displayed when a checksum error occurs in the printhead EEPROM.
    This is displayed when a DI correction failure is detected in the printhead.

    <Probable problem locations>
    Printhead, head relay PCB, carriage relay PCB, engine controller, system controller
    is there a way to update the printhead or reinstall the update, I can not access my printer. I wont let me get it back online?

  2. #72
    Service Manager 10,000+ Posts
    imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by foolycooly71 View Post
    is there a way to update the printhead or reinstall the update, I can not access my printer. I wont let me get it back online?

    I would Look online for instructions on removing & cleaning that printhead model type.
    May help.

    :-|
    Since u have an error, u can't use the FUT ( Firmware Update Tool ).
    U will probably need to try again the L PRINTER TOOL_procedure to select\point to PRINTERS Firmware and give it a go.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #73
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Hello friends,

    at first, sorry for my bad english!
    I have a Canon iPF605, it doesn't work. Sometimes it comes the error "close upper cover", but is closed.
    the permanent error is E196-404E. I think, it means EEprom error, and i must change the main board. But the price is too much for me.
    I want to try the L Printer Service tool to update the firmware, then I hope the error disappears.

    But I can't find the software everywhere and the service doesn't help.

    What can I do?

    greetings Carsten

  4. #74
    Service Manager 10,000+ Posts
    imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by Netti14 View Post
    Hello friends,

    at first, sorry for my bad english!
    I have a Canon iPF605, it doesn't work. Sometimes it comes the error "close upper cover", but is closed.
    the permanent error is E196-404E. I think, it means EEprom error, and i must change the main board. But the price is too much for me.
    I want to try the L Printer Service tool to update the firmware, then I hope the error disappears.

    But I can't find the software everywhere and the service doesn't help.

    What can I do?

    greetings Carsten

    see links for LPST v1.80/ & pdf "How to Use"-------good luck
    ====================================
    https://www.dropbox.com/s/3aesrz2mvp...32Bit.zip?dl=0

    https://www.dropbox.com/s/zcqasqg92l2yug1
    /How_to_use_L_Printer_Service_Tool_Rev03.pdf?dl=0
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #75
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by teckat View Post
    see links for LPST v1.80/ & pdf "How to Use"-------good luck
    ====================================
    https://www.dropbox.com/s/3aesrz2mvp...32Bit.zip?dl=0

    https://www.dropbox.com/s/zcqasqg92l2yug1
    /How_to_use_L_Printer_Service_Tool_Rev03.pdf?dl=0

    Thank you for sending the program, but it doesn't work. The program works, but i can't send the new firmware because the button "transfer firmware" is grey I think because the printer has an error.
    update: In special mode "download mode" it works, the new firmware is on the printer, but the error is the same, shit...

    thanks for helping!
    Last edited by Netti14; 06-24-2016 at 07:55 PM.

  6. #76
    Service Manager 10,000+ Posts
    imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    U need to clear the error first.

    To clear the error code, enter Service Mode as then navigate to [INITIALIZE] [ERROR] and Press the OK key.
    Then exit the Service mode, power down the unit. Turn the unit back on. The error will be gone and the firmware will be at the original version, still requiring a successful upgrade.


    IPF605

    Service mode__
    Turn on printer while holding down the PAPER SOURCE(Feeder Selection) & INFORMATION buttons.
    - Release the buttons when the letter ��S�� appears in the upper right corner of the LCD

    IPF605
    Download mode_

    Turn on printer while holding down the STOP & INFORMATION buttons.
    - Release the buttons when the message "INITIALIZING" appears.

    - Transfer Firmware when "DOWNLOAD MODE/SEND FIRMWARE" appears.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #77
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by teckat View Post
    U need to clear the error first.

    To clear the error code, enter Service Mode as then navigate to [INITIALIZE] [ERROR] and Press the OK key.
    Then exit the Service mode, power down the unit. Turn the unit back on. The error will be gone and the firmware will be at the original version, still requiring a successful upgrade.


    IPF605

    Service mode__
    Turn on printer while holding down the PAPER SOURCE(Feeder Selection) & INFORMATION buttons.
    - Release the buttons when the letter ��S�� appears in the upper right corner of the LCD

    IPF605
    Download mode_

    Turn on printer while holding down the STOP & INFORMATION buttons.
    - Release the buttons when the message "INITIALIZING" appears.

    - Transfer Firmware when "DOWNLOAD MODE/SEND FIRMWARE" appears.

    The service mode is not working! Whenever I try to go in service mode, it comes the error "close upper cover", but it is closed.

  8. #78
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by teckat View Post
    U need to clear the error first.

    To clear the error code, enter Service Mode as then navigate to [INITIALIZE] [ERROR] and Press the OK key.
    Then exit the Service mode, power down the unit. Turn the unit back on. The error will be gone and the firmware will be at the original version, still requiring a successful upgrade.


    IPF605

    Service mode__
    Turn on printer while holding down the PAPER SOURCE(Feeder Selection) & INFORMATION buttons.
    - Release the buttons when the letter ��S�� appears in the upper right corner of the LCD

    IPF605
    Download mode_

    Turn on printer while holding down the STOP & INFORMATION buttons.
    - Release the buttons when the message "INITIALIZING" appears.

    - Transfer Firmware when "DOWNLOAD MODE/SEND FIRMWARE" appears.
    the service mode doesnt work. The letter S comes, but then comes the error "close upper case" The I must open the main plug while the power button doesn't work

  9. #79
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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    the service mode doesnt work. The letter S comes, but then comes the error "close upper case" Then I must disconnect the main plug while the power button doesn't work

  10. #80
    Service Manager 10,000+ Posts
    imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

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    Re: imagePROGRAF L Printer Service Tool (Ver. 1.40)_ New

    Quote Originally Posted by Netti14 View Post
    the service mode doesnt work. The letter S comes, but then comes the error "close upper case" Then I must disconnect the main plug while the power button doesn't work

    Time to get manual and check cover switches supply voltage.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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