cannot install Canon IR5570 with windows 7

[sikuswo]

Dear all,
I need your help.
I have canon IR5570. my computer use windows 7 32 bit. conection with lan cable.
That i have done :
1. Ping canon from PC. success.
2. Ping PC from canon IR5570. Failed.
3. I install CanonDriverConfigToolv3_32BIT.exe
Canon U.S.A : Disclaimer
success.
4. Install PCL5e-c_6_v8.70_v6.70_Setup.exe
Canon U.S.A : Disclaimer
failed because the pc does not detect the presence of Canon IR5570.
now, I cannot print or scan use to canon IR5570.
What will I do to solve problem?

Thank you.
sigid from Indonesia

[JustManuals]

What version of Windows 7 are you running?

[sikuswo]

What version of Windows 7 are you running?

Windows 7 32bit

[sikuswo]

What version of Windows 7 are you running?

Dear manuals4you,
I make personal massage for you but cannot enter becouse your massage is full.
I need user guide or user manual (Not service manual) canon IR5570 to find solving problem. I have visited to your website, but i didn't get its. Could you give me link the file? I will pay with pay pal.
Thank you.

regards,
sigid

[SCREWTAPE]

Dear all,
I need your help.
I have canon IR5570. my computer use windows 7 32 bit. conection with lan cable.
That i have done :
1. Ping canon from PC. success.
2. Ping PC from canon IR5570. Failed.
3. I install CanonDriverConfigToolv3_32BIT.exe
Canon U.S.A : Disclaimer
success.
4. Install PCL5e-c_6_v8.70_v6.70_Setup.exe
Canon U.S.A : Disclaimer
failed because the pc does not detect the presence of Canon IR5570.
now, I cannot print or scan use to canon IR5570.
What will I do to solve problem?

Thank you.
sigid from Indonesia

Are you using a patch cable directly connected to the PC.

If so, you should be using a crossover cable.

Just because you can't ping the copier doesn't mean its the driver issue.

It looks like you have a communication problem.

[teckat]

Dear manuals4you,
I make personal massage for you but cannot enter becouse your massage is full.
I need user guide or user manual (Not service manual) canon IR5570 to find solving problem. I have visited to your website, but i didn't get its. Could you give me link the file? I will pay with pay pal.
Thank you.

regards,
sigid

What are Straight and Crossover cable/ info link below>>>

What are Straight and Crossover Cables

[JustManuals]

You may have to upgrade your Windows 7 32 bit to Windows 7 Pro. I found a lot of my programs do not run on my new laptop with Win7 32.

HtH
Paul@justmanuals.com

[D_L_P]

This is in the connectivity forum too...

1. Ping canon from PC. success.
2. Ping PC from canon IR5570. Failed.

That's your problem right there, the copier can't talk to the PC. I think Vulkor called it, turn off your firewall and try it. You probably need to add an exception for simple file sharing and printing services.

[mrfixit51]

Did this connection work before, say with windows xp? And now that you have changed to w7 it does not? All versions of w7 should handle basic connectivity the same...

[blazebusiness]

You may have to upgrade your Windows 7 32 bit to Windows 7 Pro. I found a lot of my programs do not run on my new laptop with Win7 32.

HtH
Paul@justmanuals.com

Communication / connectivity issue . No disrespect intended but Upgrading his version of Win 7 will not help this problem at all. Don't waste your time.