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  1. #11
    Service Manager 10,000+ Posts
    Tech Tips_imageRUNNER C5180 Series

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    Re: Tech Tips_imageRUNNER C5180 Series

    Quote Originally Posted by lagustacat View Post
    Fuser is brand new, not a redurbished unit, no warranty from DSN, all items you would like me to check are brand new
    How many prints on unit ?

    how can there not be a warranty on a new unit ?

    LAST RESORT >> GO FOR IT
    of u get NG on first procedure/ something is wrong

    By executing the service mode, the alarm code is closed and the total rotation time is cleared.
    - Service Mode COPIER>FUNCTION>FIXING>FX-UHP-S (Fixing belt displacement control auto home position search)
    - Service Mode COPIER>FUNCTION>FIXING>FX-LHP-S (Pressure belt displacement control auto home position search)



    The position of the belt is detected with the fixing (pressure) belt position sensor, and the rotational directions of the fixing (pressure) displacement control motors (M28/M29) are determined by the detected position and the shifting direction of the belts.
    By driving the fixing (pressure) displacement control motor (M28/M29), shift the position of the tension roller in the 5 levels. *1

    If the belt shifts toward the front
    (getting away from the standard position), shift the belt to the center by rotating the fixing (pressure) displacement control motor
    in a clockwise direction and then shift the fixing (pressure) tension roller to upward (level 1 (upper) / level 2 (upper)).

    On the other hand, if the belt shifts toward the rear (getting away from the standard position), shift the belt to the center by rotating the fixing (pressure) displacement
    control motor (M28/M29) in a counter clockwise direction and then shift the fixing (pressure) tension roller to downward (level 1 (lower) / level 2 (lower)).

    By figuring out the HP with the belt HP sensor (PS31/PS30) and driving the fixing (pressure) displacement control motor (M28/M29) with the specified pulse from the HP, the position of the tension roller (5 levels) is remained constant.
    If the tension roller does not shift to the center although setting it at the level 2 (upper or lower), it shifts to the belt full displacement temporary avoidance mode
    (see the belt temporary displacement avoidance mode).
    *1: The composition of 5 levels is as follows: standard position, level 1 (lower), level 2 (lower), level 1 (upper), and level 2 (upper).
    *1: The 5-level consists of the standard position, the level-1 (down), the level-2 (down), the level-1 (up), and the level-2 (up).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #12
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    Re: Tech Tips_imageRUNNER C5180 Series

    Thanks techcat for all this info, i have tried everything you have suggested regarding home positioning of the belts, i am very familiar with this procedure as stated in the tech publication under section 8a, unfortunatly no warranty from dsn, these machines love to burn fusers, there are only 20000 pages on new fuser and 140000 on this copier





    Quote Originally Posted by teckat View Post
    How many prints on unit ?

    how can there not be a warranty on a new unit ?

    LAST RESORT >> GO FOR IT
    of u get NG on first procedure/ something is wrong

    By executing the service mode, the alarm code is closed and the total rotation time is cleared.
    - Service Mode COPIER>FUNCTION>FIXING>FX-UHP-S (Fixing belt displacement control auto home position search)
    - Service Mode COPIER>FUNCTION>FIXING>FX-LHP-S (Pressure belt displacement control auto home position search)



    The position of the belt is detected with the fixing (pressure) belt position sensor, and the rotational directions of the fixing (pressure) displacement control motors (M28/M29) are determined by the detected position and the shifting direction of the belts.
    By driving the fixing (pressure) displacement control motor (M28/M29), shift the position of the tension roller in the 5 levels. *1

    If the belt shifts toward the front
    (getting away from the standard position), shift the belt to the center by rotating the fixing (pressure) displacement control motor
    in a clockwise direction and then shift the fixing (pressure) tension roller to upward (level 1 (upper) / level 2 (upper)).

    On the other hand, if the belt shifts toward the rear (getting away from the standard position), shift the belt to the center by rotating the fixing (pressure) displacement
    control motor (M28/M29) in a counter clockwise direction and then shift the fixing (pressure) tension roller to downward (level 1 (lower) / level 2 (lower)).

    By figuring out the HP with the belt HP sensor (PS31/PS30) and driving the fixing (pressure) displacement control motor (M28/M29) with the specified pulse from the HP, the position of the tension roller (5 levels) is remained constant.
    If the tension roller does not shift to the center although setting it at the level 2 (upper or lower), it shifts to the belt full displacement temporary avoidance mode
    (see the belt temporary displacement avoidance mode).
    *1: The composition of 5 levels is as follows: standard position, level 1 (lower), level 2 (lower), level 1 (upper), and level 2 (upper).
    *1: The 5-level consists of the standard position, the level-1 (down), the level-2 (down), the level-1 (up), and the level-2 (up).

  3. #13
    Service Manager 10,000+ Posts
    Tech Tips_imageRUNNER C5180 Series

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    Re: Tech Tips_imageRUNNER C5180 Series

    my last suggestion is to check the small connector for the HP sensor array/

    When u did the manual adjust of the belt to center position/
    which way did the belt shift when error popped up ??

    also when u did manual adj./ did printer pop error when powered up ??
    or after this procedure ??? -
    Service Mode COPIER>FUNCTION>FIXING>FX-UHP-S (Fixing belt displacement control auto home position search)
    - Service Mode COPIER>FUNCTION>FIXING>FX-LHP-S (Pressure belt displacement control auto home position search)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #14
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Tech Tips_imageRUNNER C5180 Series

    Is the belt actually displaced? I have seen problems with the connector for the drawer assembly.

  5. #15
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    Re: Tech Tips_imageRUNNER C5180 Series

    I have set the belt the way the tech tip says in section 8a home position sensor, please elaborate on drawer assembly
    Quote Originally Posted by Canuck View Post
    Is the belt actually displaced? I have seen problems with the connector for the drawer assembly.

  6. #16
    Service Manager 10,000+ Posts
    Tech Tips_imageRUNNER C5180 Series

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    Re: Tech Tips_imageRUNNER C5180 Series

    bottom line is-----------
    if DSN is selling Canon new units/ it must honor a Canon warranty-----



    if u don't purchase these new or re-built Fuser units from a Canon Authorized , and u have an issue out of the box, you are up the creek with out a paddle -

    websites claim to sell these new or re-furb units with no warranty attached/ they also do not replace all the parts that are needed for a good re-furb/ & no quality control-

    We have received new & re-furb units from Canon with issues out of box> because of price, they honor the limited warranty.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #17
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    Re: Tech Tips_imageRUNNER C5180 Series

    Apparently no warranty from canon, they warranty brand new fuser units for only 30 days
    I spoke directly to canon regarding this matter
    Quote Originally Posted by teckat View Post
    bottom line is-----------
    if DSN is selling Canon new units/ it must honor a Canon warranty-----



    if u don't purchase these new or re-built Fuser units from a Canon Authorized , and u have an issue out of the box, you are up the creek with out a paddle -

    websites claim to sell these new or re-furb units with no warranty attached/ they also do not replace all the parts that are needed for a good re-furb/ & no quality control-

    We have received new & re-furb units from Canon with issues out of box> because of price, they honor the limited warranty.

  8. #18
    Service Manager 10,000+ Posts
    Tech Tips_imageRUNNER C5180 Series

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    Re: Tech Tips_imageRUNNER C5180 Series

    Quote Originally Posted by lagustacat View Post
    Apparently no warranty from canon, they warranty brand new fuser units for only 30 days
    I spoke directly to canon regarding this matter


    on shipping BOX damage/ u contact shipper (UPS-FEDEX-USPS)

    Limited on new We all know Canon is a ripoff company> surprised they haven't been sued for the poor performance of this fuser issue- customers with no full parts contracts are left out in the cold
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #19
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    Re: Tech Tips_imageRUNNER C5180 Series

    Canon doesnt care even if your a dealer, dsn canon parts dealer out of the u.s no warranty at all obviously canan doesnt care about upgrading our existing clients QUOTE=teckat;266435]on shipping BOX damage/ u contact shipper (UPS-FEDEX-USPS)

    Limited on new We all know Canon is a ripoff company> surprised they haven't been sued for the poor performance of this fuser issue- customers with no full parts contracts are left out in the cold[/QUOTE]

  10. #20
    LowTechMan
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    Re: Tech Tips_imageRUNNER C5180 Series

    Quote Originally Posted by teckat View Post
    no matter what u replace or adjust/ these fixing' units stink
    Attachment 5563

    Hey teckat, I like the pick above reminds me of how I feel about a Ricoh C210sf in my office.......

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