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  1. #11
    Field Supervisor 500+ Posts
    canon np1020 no life

    Herrmann's Avatar
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    if the fuser lamp is bad, the unit would at least power up and show an error.
    my bet goes to the power supply, check it for bad soldering joints.
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

  2. #12
    Master Of The Obvious 10,000+ Posts
    canon np1020 no life

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    I agree about the power supply. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    Service Manager 10,000+ Posts
    canon np1020 no life

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    Quote Originally Posted by herrmann View Post
    if the fuser lamp is bad, the unit would at least power up and show an error.
    my bet goes to the power supply, check it for bad soldering joints.

    Not exactly true/ i have had lamps that test good in this model/ but when u remove them , they look like hell/ and no error codes

    u can buy these machines cheaper than it is to repair
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #14
    Master Of The Obvious 10,000+ Posts
    canon np1020 no life

    blackcat4866's Avatar
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    teckat, was this the model that the heat lamp used to expand within the heat roller, but not blow, so that you couldn't get the lamp out, or the heat lamp began to warp like a banana? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    Service Manager 10,000+ Posts
    canon np1020 no life

    teckat's Avatar
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    Quote Originally Posted by blackcat4866 View Post
    teckat, was this the model that the heat lamp used to expand within the heat roller, but not blow, so that you couldn't get the lamp out, or the heat lamp began to warp like a banana? =^..^=

    Yes, that lamp is crap. the board in back used to burn out also, -also w/no error code shown

    I used to re build these in a shop many years ago, taking that fuser unit out was a pain in the Butt
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #16
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    canon np1020 no life

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    Blackcat, the mashines with the *Banana Lamps* was the Canon PC10/PC20
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

  7. #17
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    Ive seen the power supply cause that problem on a NP 1020 (years ago, Ha!)

  8. #18
    Service Manager 10,000+ Posts
    canon np1020 no life

    teckat's Avatar
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    D.O.A

    RIP..JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #19
    Senior Tech 100+ Posts oldschool's Avatar
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    I used to work on those NP1020s. I even think I did the video training course. They were very unreliable copiers. We had two, and One was parted out within a 6 months. The boss didn't buy any more. The PC's and NP115 did have the bad lamps. We used HI-temp black spray paint on the inside of the fuser roller to keep it from happening.
    Related to what you're seeing. I had a copier that did something like this. Pulled out my hair. I finally found a screw on a circuit board. It was a scanning motor control board if I remember correctly so changing the power supply did not fix it. Move the copier out screw moved away and copier worked..moved copier back screw touched component copier does not power on. Copier works until vibration moves the screw back and copier shuts off. That was about 10 call backs.

  10. #20
    Service Manager 10,000+ Posts
    canon np1020 no life

    teckat's Avatar
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    Now that u mentioned it , I can remember that screw issue
    Head duh..jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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