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Thread: Test charts

  1. #11
    East Coast Imaging 2,500+ Posts
    Test charts

    SCREWTAPE's Avatar
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    Good charts.

    Thanks.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  2. #12
    SanDiegoCopierRepair.com 1,000+ Posts
    Test charts

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    Quote Originally Posted by teckat View Post
    Great test charts/ but i have learned, anytime a tech or a salesman start showing Color test charts to a customer , you are obligated to meat the demands of the customer, without a leg to stand on. The test chart Color & Grey Scale are very deceiving , it all depends on customers environment, paper, & machine maintenance, and their understanding of the range of Color. I never carry or use them , and when a customer whips out a test chart, I tear it up.
    In response to teckats comment-----------he has a point. Especially on "Business Color" products which have a more limited ability to reproduce color than your high end color equipment. Show a customer a test chart and there expectations may rise to an unreasonable level for other types of color reproduction and complaints may start.

    Also---on a side note , the color a customer sees on the computor monitor may (and I say almost always does) differ slightly from the colors printed by the copier. And often-they do notice and request that you make the copier match the rgb output of the monitor.

    I personally would never do without a test chart. I find them a valuable tool in checking overall image quality and use them daily.

    Anyway------hope you enjoyed the charts and thanks to all who responded.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  3. #13
    Service Manager 10,000+ Posts
    Test charts

    teckat's Avatar
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    many customers think Color Copy Machines are Printing Presses/ also a True Color Reproduction of a test sheet proves nothing to the eye, all individuals see color different. when you deal with a Graphic Artist or a Print Shop Pro they see Color Gradation issues that a novice field tech will always have trouble reproducing for them , with over 20yys exp on Canon Color products , I have seen or heard it all when it comes to Color.

    We even have customers complain about imagePress 6000/7000 Color Reproduction/ u can't please everyone
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #14
    East Coast Imaging 2,500+ Posts
    Test charts

    SCREWTAPE's Avatar
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    I tell customers,

    you get what you paid for.

    Some expections that customers have are quite beyond. They purchase a ufr kit and a business color copier and expect wonderful output quality prints.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  5. #15
    Service Manager 10,000+ Posts
    Test charts

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    I always blame the Salesperson, a Knowledgeable Tech, Trained on Color Products always knows whats best for his customers when they want to purchase or upgrade to a Color product. I have put many a salesperson in their place. A happy customer spreads the word about his service person. You rarely here a customer praise a salesperson.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #16
    Professional Print 100+ Posts
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    We even have customers complain about imagePress 6000/7000 Color Reproduction/ u can't please everyone
    realy
    that 's right teckat

    Learned a lot will become an expert

  7. #17
    SanDiegoCopierRepair.com 1,000+ Posts
    Test charts

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    The imagepress has great color output! Hard to believe you get many complaints on that models color. On the business color - yes.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  8. #18
    East Coast Imaging 2,500+ Posts
    Test charts

    SCREWTAPE's Avatar
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    Quote Originally Posted by teckat View Post
    A happy customer spreads the word about his service person. You rarely here a customer praise a salesperson.
    This is so true.

    This is the quote of the day!
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  9. #19
    Service Manager 10,000+ Posts
    Test charts

    teckat's Avatar
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    Like I said Color is in the Eye of the beholder, for some reason Europeans see Color different then us in USA, and we all know about Canon Japan RED
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #20
    Man About Town 250+ Posts CanonSco's Avatar
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    Thanks for sharing
    Yes, I am a nerd.
    Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

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