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  1. #1
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    Canon iR c5185 with imagePASS-H1 set up

    Hello-
    I am having some problems setting up an imageRunner c5185 with an imagepass H1 attached. I have tried to search through the forums and attemted several setting changes, but no luck. We inherited the machine from a company that recently went out of business, where it was functioning fine. I can't seem to get it to connect to our network. I have tried changing INT-FACE/IMG-CONT settings, made sure there is a crossover cable from the imagepass to the copier, and installed the latest drivers on our server (SBS 2003). I would appreciate any help available, and please let me know if I should provide more info.
    Thanks a lot.


  2. #2
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    You need to set INT-FACE/IMG-CONT to 3.
    Can you get any test pages out of the image pass and a configuration page?
    If so, check to see if print queue is enabled.


  3. #3
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    Quote Originally Posted by jmohan View Post
    Hello-
    I am having some problems setting up an imageRunner c5185 with an imagepass H1 attached. I have tried to search through the forums and attemted several setting changes, but no luck. We inherited the machine from a company that recently went out of business, where it was functioning fine. I can't seem to get it to connect to our network. I have tried changing INT-FACE/IMG-CONT settings, made sure there is a crossover cable from the imagepass to the copier, and installed the latest drivers on our server (SBS 2003). I would appreciate any help available, and please let me know if I should provide more info.
    Thanks a lot.

    INT-FACE/IMG-CONT must be set to 3

    Is the Interface Communications cable Attached from H1 To 5185
    Is your Network Cable attached from H1 To your Network connection

    On H1>
    Crossover connector is lower bottom
    Network connector is right above it
    Next is USB, Next is Interface Cable


    1) Press (=>) displayed at upper right on the LCD of
    the connecting device.
    2) At the Control Panel, press [Printer]tab.
    3) Press [Printer Status/Settings].
    4) At the Languages Setup screen, select the name of
    the language you want to use, and then select OK.
    Wait a few minutes.

    Input of password
    When setting it up, the password input screen is displayed.
    When the following password is input, Fiery.1 you can enter a
    setup screen.

    In response, the machine will automatically show the
    Settings menu. Be sure to at least select the following
    and make the appropriate settings in the indicated order:
    [Server Setup], [Network Setup], and [Printer Setup].
    For more information, see Configuration and
    Setup on the User Documentation.

    Once you have made the various settings
    under [Server Setup], you will be shown a screen asking
    you if you want to store the settings. Select [yes] so
    that the system will be stored in memory. Unless you
    have made appropriate settings in the correct order and
    saved them, you will not be able to go on to the next
    item.
    Making Server Settings:
    Make the appropriate settings including the name
    of the server.
    Making Network Settings:
    Make the appropriate settings including port, protocol,
    and service.
    Making Printer Settings:
    Make the appropriate settings including print
    queue.
    Select [close] on the Settings menu. In response, the
    system will restart automatically.
    When there is a difference in the network setting between
    Main body and PS Unit, the system will detect
    the difference to change the setting and a following
    message will appear on the bottom of the LCD of Main
    body.
    [Turn off the main power switch(on the main
    unit's bottom side)] is displayed on the LCD.
    Turn off the power supply. Turn on the power supply
    in ten seconds.
    Checking the Operation After
    Making the Settings

    Print out a test page and a settings page as follows to
    make sure that all settings have correctly been made on
    the machine and its host machine and that all connections
    are normal:
    1) Press (=>) displayed at upper right on the LCD of
    the connecting device.
    2) At the Control Panel, press [Print].
    3) Press [Printer Status/Settings].
    4) Make the following selections on the LCD:function>
    print page>test page/configuration.


    The Unit-H1 has its own power supply and AC power cable. To function, the Unit-H1
    must be connected to the print engine and to a proper AC power outlet.
    The Unit-H1
    will not start up until the print engine is powered on. Powering off the print engine
    powers off the Unit-H1 also.
    Select the Printer tab on the print engine LCD, and then select Printer Status/Setting.
    Select Functions from the print engine LCD.
    Select Print Pages from the print engine LCD.
    Select the Test Page, Configuration page, or other page from the Print Pages menu
    If the Test Page prints, you know that the Unit-H1 is functional and that the connection
    between the Unit-H1 and the print engine is good.


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    to add on>>the 5185 print engine must appear in the list of printers on the network

    H1>LED'S DIAG 2-digit display codes (any other error codes are for factory use only)
    FF • Unit-H1 is not booting Check external and internal connections and cables.
    E3 • DIMM is missing Install or re-seat the DIMM in DDR DIMM2.
    00 • Unit-H1 has booted and is
    functioning correctly
    No action required.

    Network
    Unable to connect to the
    network.
    • Network cable or connection
    is faulty.
    • Network is faulty.
    • System software is corrupted.
    • Ethernet interface on the
    motherboard is faulty.

    1. Check the cable connection to the Unit-H1 connector
    panel and the network. Make sure that the cable is the
    correct type .
    2. If the network cable is the correct type and is properly
    connected to the Unit-H1 connector panel, connect a new
    network cable to the Unit-H1 connector panel.

    3. If the problem persists, have the network administrator
    check Network Setup.

    4. If the problem persists, make sure that the network
    administrator has checked other devices on the network.

    If other devices are not functioning, there could be a
    problem with the network.

    5. If the problem persists, reinstall system software.
    Corrupt system software may cause the system to hang.
    6. If the rest of the network is functioning properly and the

    problem persists, may need to check or replace the motherboard.

    You may need to open H1 to see if everything/connectors/DIMM is seated ok/ & not loose


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Thank you so much. I will follow the posts above and post back on how it works out.


  6. #6
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    Thanks again for the detailed information. Unfortunately, I was not able to get too far. When I hit the [Printer Status/Settings] at the [Printer] tab I get the following message:

    "Wait a moment (Check the power source of the print server behind the main unit and cable connection if the display does not change in a moment)"

    The H1 led reads 00, so I assume it is okay, and each ethernet port lights up when connected (I verified that the crossover cable was going to the right port). But there is no light from the ethernet port on the copier. Should there be? Also, the crossover cable is not in the best shape, so I am going to replace that and see if it makes a difference. But the lack of anything lighting up at the ethernet port on the copier concerns me a little.


  7. #7
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    I would start by reloading the system software.


  8. #8
    Geek Extraordinaire 1,000+ Posts KenB's Avatar
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    You mentioned that the crossover cable is OK, but did you check the condition of the SCSI-like cable that goes between the RIP and copier?

    I used to be hooked on the Hokey Pokey, but I turned myself around.

  9. #9
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    see pics below
    MAKE SURE DIP SWITCHES ARE BOTH DOWN

    Take that H1 Apart/ check inside for loose connectors/ re-seat DIMM/

    h1.JPG
    1. Chassis
    2. Enclosed fan to motherboard ENC 12V FAN2
    3. Power supply to motherboard J8008 and to HDD (HDD in lid not shown)
    4. CPU cooling assembly to motherboard CPU FAN 5V
    5. DDR DIMM2 socket (with standard DIMM)
    6. DDR DIMM1 socket (for optional upgrade)
    7. BIOS (U530)
    8. MAC chip set (ENET EEPROM): 8a U7701; 8b U5060
    9. Battery in socket (BT300)
    10. Unit-H1 motherboard
    11. Print Engine interface connectors
    12. RJ-45 network connector
    13. USB-A ports (2)
    14. Port 80 board with DIAG 2-digit LEDs and Download (DL) switches
    15. Port 80 cable
    16. PORT80 connector
    17. Key chip (U7201)
    18. Power connector (J8008)
    19. HDD SATA cable at motherboard connector SATA0
    20. [Reserved for future use]

    h11.JPG
    check #7 HDD connector to #11 on mother pcb from H1 Hard Drive/underside of H1 lid

    hd.JPG

    1. Lid
    2. Shock bracket plate with spring
    3. HDD
    4. Shock bracket carrier with grommets
    5. Shock bracket, angle (1 of 2)
    6. Shock bracket, angle (2 of 2)
    7. HDD cable
    8. Enclosed fan
    9. Port 80 board with 2-digit LEDs and
    Download (DL) switches (2)
    10. DIMM
    11. SATA0 connector for HDD cable
    12. BIOS (U530)
    13. CPU cooling assembly
    14. Key chip (U7201):
    Marking: EV
    [Kanji unit: EW]
    15. Battery
    16. DIMM sockets (2)
    17. Unit-H1 motherboard
    18. Power connector (J8008)
    19. MAC chip set
    Markings:
    EF (Orange) = U7701 (print engine)
    EE (White) = U5060 (LAN)
    20. Connectors at connector panel for:
    print engine; LAN; USB device (2); print engine
    21. Power supply with bracket
    22. Chassis including connector panel

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
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    Quick update- Great Success! Thank you everyone for your help, particularly teckat. Got a new crossover cable and things are up and running fine. Would not have been able to figure it all out without your help. Next up is setting up the machine for faxing and mailboxes, but I am much more hopeful about it now. Thanks again.


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