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  1. #21
    Service Manager 1,000+ Posts
    iR4570 E240 when loading system software

    charm5496's Avatar
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    We have several notebooks that are running windows 7 and the SST works fine on them.
    Accidents don't just happen. They must be carelessly planned.

  2. #22
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by charm5496 View Post
    We have several notebooks that are running windows 7 and the SST works fine on them.
    I have heard that as well, the only drawback I am aware of is the original USB/parallel Nethawk cable is incompatible with 7, and requires the new cable from Canon to use that older function.

    Am I correct on that Charm?

  3. #23
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    Yes, I'd heard the Nethawk didn't work with 7, so I've been connecting via TCP/IP - which worked fine before replacing the HDD.

    One of my guys is bringing his XP laptop in, so I'll load SST on it, then the system software & give it a try.

  4. #24
    Service Manager 10,000+ Posts
    iR4570 E240 when loading system software

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    Quote Originally Posted by Pete Gossett View Post
    No, just Win 7/32
    your 4570 firmware could just be bad/

    when u remove/delete all the imageRUNNER 2270/4570/3570/2870 Firmware using SST DELETE FIRMWARE/
    AND then u go into C:\Canon File Folder\SST System Software Folder\SST Files\iR2270_v40.03 -and Delete that entire Folder.

    make sure u have a copy of v40.03 somewhere else on laptop/ then go through the normal procedure of OPENING the v40.03 .exe , store back in C:\Canon File Folder\SST System Software Folder\SST Files- Open SST search
    for the iR2270_v40.03 Folder/ click & Register it. see below
    pic
    Attachment 5945SST.JPG
    easy~~~~~~~~~~~
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #25
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    Yes teckat, those are the exact steps I used to register it, after deleting all the data and folders, then re-downloading everything. I have no idea why it's not working, but I'll try a different PC and report back!

  6. #26
    Service Manager 10,000+ Posts
    iR4570 E240 when loading system software

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    Quote Originally Posted by Pete Gossett View Post
    Yes teckat, those are the exact steps I used to register it, after deleting all the data and folders, then re-downloading everything. I have no idea why it's not working, but I'll try a different PC and report back!
    Have u seen this/pub below

    Cannot Flash .pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #27
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    OK, when registering the system software, can I just register the ALL and ALL HD Format files, or do I also need to register each individual file?

  8. #28
    Service Manager 10,000+ Posts
    iR4570 E240 when loading system software

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    Quote Originally Posted by Pete Gossett View Post
    OK, when registering the system software, can I just register the ALL and ALL HD Format files, or do I also need to register each individual file?
    Highlight iR2270_v40.03 folder click on search/ u will see a notation new firmware/ above it u will see boxes check/ that means u need to need to Register all/ just click on Register/ ALL THE checked boxes will be downloaded

    after they register, u will see a pane to left confirming all
    SST1.JPG
    SST2.JPG
    Then hit OK~~~~~~~~~~~~~~ALL SHOULD be OK with no invalid messages
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #29
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    OK, well registering the files in that method made them appear in the list without any error messages...but I'm still getting the SST E240 code in reference to the HDFormat.ift file stating: "Module : SendFile() - 5"

    Still waiting on an XP laptop, will try that next.

  10. #30
    Service Manager 1,000+ Posts
    iR4570 E240 when loading system software

    charm5496's Avatar
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    Quote Originally Posted by mrfixit51 View Post
    I have heard that as well, the only drawback I am aware of is the original USB/parallel Nethawk cable is incompatible with 7, and requires the new cable from Canon to use that older function.

    Am I correct on that Charm?
    Yeah and the sucker cost $200 or so. Part # FY9-4368-000. One thing I like about the new cable and Windows 7 is that there is no messing with the driver to get the thing to work like we had to with Windows 2K & XP.
    Accidents don't just happen. They must be carelessly planned.

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